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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cynthia B.
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This was awesome
October 15, 2015

This was awesome. Only place fairly local I could find that would deliver a balloon bouquet.

Date of experience: October 15, 2015
Colleen H.
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Quick, easy, nice selection
October 15, 2015

Quick, easy, nice selection

Date of experience: October 15, 2015
Angela K.
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Thank you
October 15, 2015

Thank you. :)

Date of experience: October 15, 2015
ken g.
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Very satisfied
October 15, 2015

Very satisfied.

Date of experience: October 15, 2015
Paul K.
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Good but wish to see specials on the flowers plus free delivery both.

Date of experience: October 15, 2015
Jim M.
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Thanks was expedient and exactly as described
October 15, 2015

Thanks was expedient and exactly as described.

Date of experience: October 15, 2015
Sandra P.
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I was pleased until I learned no card was delivered with the flowers.

Date of experience: October 15, 2015
Brett c.
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Great job!
October 15, 2015

Great job!

Date of experience: October 15, 2015
John C.
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Good service, fairly expensive though
October 15, 2015

Good service, fairly expensive though. Partially my fault for waiting till the last minute.

Date of experience: October 15, 2015
ryan U.
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One full day later is WAY TOO LATE to get a delivery confirmation - I should get teh confirmation minutes after it is delivered.

Otherwise it is very convenient.

Date of experience: October 15, 2015
allison p.
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Quite expensive but easy-to-use site
October 15, 2015

Quite expensive but easy-to-use site

Date of experience: October 15, 2015
christine h.
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Super Easy and convenient!
October 15, 2015

Super Easy and convenient! Tour Poor Customer agent Justin was so completley awesome he deserves a raise and a vacation! Please let his manager know what a true asset he is! I myself work on a hlpdesk and he exceeded my expectations on every single level! I presented him with what i considered mutiple change issues at once and instead of a specific deliver i gave several options, he never got frustrated or told me i was no longer able to change. Not only was he empathetic but also so eager to help and with a sense of urgency! He was easy to talk to you and provided the broad myriad of answers to every single detailed question i had! He should be a great example for any other service agents who may be faltering behind.

Definitely was a pleasure speaking with him and he is the largest reason I will be placing another order soon because the customer support he provided went above and beyond anything i have ever experienced in dealing with any customer service! THANK YOU JUSTIN, GREAT JOB!

Date of experience: October 15, 2015
Todd S.
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Horrible
October 15, 2015

Horrible. Paid $92 for arrangement, was delivered with dead flowers, much smaller/less flowers than ordered and did not have the balloon nor the teddy bear I paid for. Currently have a complaint in that has not been responded to. To be fair, just put complaint in this morning.

Date of experience: October 15, 2015
Kharie R.
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...
October 15, 2015

Date of experience: October 15, 2015
Honey A.
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I was told they were beautiful
October 15, 2015

I was told they were beautiful.

Date of experience: October 15, 2015
Allison H.
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The free delivery was the closing point
October 15, 2015

The free delivery was the closing point.

Date of experience: October 15, 2015
Doug L.
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Came through perfectly and made my fiancé' day! Thanks!

Date of experience: October 15, 2015
Mary C.
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Site is very easy to navigate and everything is cut and dry.

Date of experience: October 15, 2015
Albert L.
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You guys are a work of god making so many happy!
October 15, 2015

You guys are a work of god making so many happy!

Date of experience: October 15, 2015
Patricia D.
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Flowers arrived late at night
October 15, 2015

Flowers arrived late at night. Recipients were in bed. One rose had broken off the stem and was lying on the bottom of the box. Fromyouflowers were not responsible for the actions of others. I will give them another try in a different city

Date of experience: October 15, 2015