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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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William F.
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Thank you for re-delivering the flowers on the correct day to fix the issue where they were delivered a week too soon.

Date of experience: October 15, 2015
Dicky J.
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Pretty awesome!
October 15, 2015

Pretty awesome! Love that!

Date of experience: October 15, 2015
Vickie M.
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I ordered same day delivery
October 15, 2015

I ordered same day delivery. Was called to be informed it couldn't happen and was told I would receive a refund of the same day cost. I didn't see the order as it was for a friend who lives far away. She was pleased! I was not happy that it took to the end of the day before they were delivered around 4 in the afternoon. I hope that if I use you again they will be delivered in a more timely manner.

Date of experience: October 15, 2015
Candace N.
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Good
October 15, 2015

Good. On time this time.

Date of experience: October 15, 2015
Richard C.
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No comment
October 15, 2015

No comment

Date of experience: October 15, 2015
Frances J.
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I contacted customer service because the florist delivered an arrangment that was nothing like what I ordered. I ordered an arrangement with roses, daisies, carnations and a few other various flowers that were supposed to be orange and fall colors in an orange vase. I received a red and yellow arrangment of gerber daisies and alstromeria in a clear vase. When contacting customer service they said the florist will be out the next day to pick up the arrangement and drop off a new one. Tacky. This will be the last time I order form fromyouflowers.com. 2nd time ordering, 2nd time disappointed.

Date of experience: October 15, 2015
Barbara K.
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Easy
October 15, 2015

Easy - hope your product is as good as the pictures

Date of experience: October 15, 2015
JR T.
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Made it very easy to place a online order
October 15, 2015

Made it very easy to place a online order

Date of experience: October 15, 2015
nan Q.
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Quick easy good selection
October 15, 2015

Quick easy good selection

Date of experience: October 15, 2015
Dawn J.
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Great value
October 15, 2015

Great value. Easy site. Love that thy accept PayPal

Date of experience: October 15, 2015
Scott H.
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Worked out well!
October 15, 2015

Worked out well!

Date of experience: October 15, 2015
Marcy U.
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I ordered 2 separate arrangements and they were both so beautiful. I received an email letting me know that they were delivered. I will do my flower ordering this way everytime! Thank you for making it so easy to order flowers.

Date of experience: October 15, 2015
joe S.
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Great
October 15, 2015

Great

Date of experience: October 15, 2015
Rick R.
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Delivery charges are high, used coupon for free delivery. Probably would do more often if not for the high delivery charge

Date of experience: October 15, 2015
Jackie R.
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L
October 15, 2015

L

Date of experience: October 15, 2015
Courtney Y.
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Quick, easy and great prices!
October 15, 2015

Quick, easy and great prices! Delivery time was spot on! The colors in the bouquet were a little different than the picture of what I ordered but overall very pleased.

Date of experience: October 15, 2015
Sherry M.
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Very easy to use, and liked the range of options to choose from

Date of experience: October 15, 2015
Laurie H.
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Very clean and easy steps to purchase the flowers
October 15, 2015

Very clean and easy steps to purchase the flowers.

Date of experience: October 15, 2015
SHEMECA P.
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Great and Will be using often
October 15, 2015

Great and Will be using often

Date of experience: October 15, 2015
Fort M.
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I have used fromyouflowers twice in the past week
October 15, 2015

I have used fromyouflowers twice in the past week. The product choice and pricing is superior to other sites.

Date of experience: October 15, 2015