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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mark D.
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The service and handling fee is very high
October 29, 2015

The service and handling fee is very high

Date of experience: October 29, 2015
ricardo I.
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I liked the fast delivery
October 29, 2015

I liked the fast delivery.

Date of experience: October 29, 2015
Marynell S.
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What a terrific website
October 29, 2015

What a terrific website. I sent flowers before and my friend raved about them. Good job!

Date of experience: October 29, 2015
Ski Z.
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Fun and easy order!
October 29, 2015

Fun and easy order! I so hope my flowers look like the picture...or even better! Unfortunately, my flowers were not delivered the day I had requested. But the company compensated me for the inconvenience.

Date of experience: October 29, 2015
Pam C.
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Easy to shop, delivery was super fast!
October 29, 2015

Easy to shop, delivery was super fast! I don't know what the bouquet looks like, but the recipient really loved the flowers. Thank you.

Date of experience: October 29, 2015
Beverly E.
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It has been very good
October 29, 2015

It has been very good. There is one problem I received a $10 off discount card from my last order, but was unable to put it in as there is no certificate number on the card.

Date of experience: October 29, 2015
Connor W.
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It was great!
October 29, 2015

It was great! Delivered the same day and she loved them.

Date of experience: October 29, 2015
Nikole D.
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The delivery was suppose to be on 10-28-15 BEFORE 12! Then approval was made without my knowledge to be before 2 pm that same day! THE FLOWERS ARRIVED AT 3:50pm! We are teachers we usually don't stay that late! Especially when I had called and agreed to have them move the delivery to 10-29-15 before noon! No one told me they were still going to deliver them! Lucky someone was here to let them deliver! Talk about HORRIBLE COMMUNICATION! Also when they were suppose to deliver them before 12 there would have been 0 traffic, but because y'all moved the time the driver got caught in "traffic."

Date of experience: October 29, 2015
John Z.
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The shopping was easy, as well as setting up payment and delivery. I will use them again!

Date of experience: October 29, 2015
Avinash S.
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I wanted to make sure it got delivered in the morning that day, I even paid extra for it. I am terribly disappointed that it got delivered only by 4pm. The product was great, thanks for that. But your delivery and tracking system needs much improvement.

Date of experience: October 29, 2015
Carla E.
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I wanted to send to my mother one of the floral arrangement that included a happy birthday ballon. Everything was fine until i notice that the ballon had the wrong message, instead of the happy birthday print, it said "Get well soon", what a huge mistake!. I like the flowers anyways.

Date of experience: October 29, 2015
Ashley j.
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The flowers were beautiful and delivered on time but I was very disappointed that it did NOT look like the picture. I upgraded to the deluxe so it would be full and it was but some of the flowers pictures were not the flowers I received and it changed the look of the arrangement, had I known I would not have purchased that arrangement!

Date of experience: October 29, 2015
Holly D.
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The recipient of the flower order called us immediately to tell us how excited she was to receive flowers and how cute the Halloween motif was, especially the spider. Thank you. Good job.

Date of experience: October 29, 2015
Maureen C.
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Easy to order.I feel customer should be informed of handling charge at the onset.

Date of experience: October 29, 2015
Jennifer Q.
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Great experience as always
October 29, 2015

Great experience as always. I had emailed for help, but I never heard back. I wanted a status update on my delivery.

Thank you,
Jennifer

Date of experience: October 29, 2015
Paula W.
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Sent these for my mother's birthday in Oklahoma and they arrives right on time and were lovely.

Date of experience: October 29, 2015
JWD H.
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I sent Halloween Flowers to my friend living in the USA, she was delighted with the flowers & she particularly liked the colour & quality of the vase in which they were delivered.

Date of experience: October 29, 2015
Patricia P.
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The service and timing was great
October 29, 2015

The service and timing was great. The fruit basket was a little smaller than I expected but nice.

Date of experience: October 29, 2015
Bonnie W.
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Website is very easy to navigate
October 29, 2015

Website is very easy to navigate. Flowers were exactly as described & delivered in a timely fashion. I would recommend this service to others & will use for future purchases.

Date of experience: October 29, 2015
Tara D.
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First time user
October 29, 2015

First time user. Happy with the price and selection. Delivery was made in a timely manner. I will use this website again

Date of experience: October 29, 2015