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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Fast delivery. I appreciated the same day service.
Easy loved it great prices too
Fast and efficient!
Love the same day serviced
Absolutely the best.very smooth transaction :)
My mom loved the flowers
Had a great experience with the company, my mom really liked her birthday flowers.
I love your website you can easily find things.
All was fine
Great value and you are able to deliver on such very close time frames. Thank you! My daughter-in-law is beyond DELIGHTED with her bouquet. Thank you, again!
This part seemed fairly easy. I still need to see how my MOTHER IN LAW RECEIVES THEM.
We celebrated my Mother in Law's (Rose) 80th birthday today. When I got there (around 2pm local) she
Said she just received them before we got there with the food, etc.
So I was very relieved to see it did get there as I requested and she really enjoyed them and said they were very beautiful. So I thank You very much for help making her birthday perfect!
This was fairly easy and fast
Easy to navigate website from iPhone
Very clear and fast only thing was i wish the bear was alittle larger. And chocolates too. Otherwise it was great service.
I wish you would show the difference for the different size balloon bouquets. My granddaughter called and was delighted. She love the balloons and the "sparkly" that was in it. Thank you.
Zxz
Beautiful flower arrangement. Thanks
I love the expidited service
Great service. Thank you!
I love the selection and prices. All my recipients have loved their arrangements.
My complaint email to FromYouFlowers.com:
On October 10,2015 I placed an order for a Premium (highest quality) birthday arrangement of "Bright and Beautiful" flowers. Just look at the attached picture of what I thought I ordered and what was delivered today: THIS IS RIDICULOUS!
- How many similarities do you see between the two pictures?
- And that was your Premium arrangement, what if I had ordered Regular or Deluxe?
- Why was the address shown on the arrangement, instead of my message?
- Was the message also handwritten so hurriedly, like the address on a piece of paper?
SHAME ON FromYouFlowers.com, as the person who received the gift may think that I had no consideration for her.
Response from FromYouFlowers.com:
"Thank you for contacting From You Flowers. We are so sorry to hear that you were disappointed with your order. Your satisfaction is our main priority and we certainly want to resolve this issue for you. Therefore, we have issued a refund of 25% off of the product. Please allow 1-3 business days for the credit card company to post the refund to your account. We have also informed the delivering florist of the complaint, and they asked that we extend their apologies to you as well.
If there is anything more we can do, please do not hesitate to contact us. Thank you, and once again, please accept our apologies."
My new response to FromYouFlowers.com:
I am not satisfied with your offer as I do not care about getting any refund, I do not need your refund. Pay more attention to your selection of the local florists who you are working with, and if you want to present a real apology, deliver again to the recipient, better flowers and better arrangement, along with an apology letter, then I may consider buying from you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members