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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Casey M.
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...
October 30, 2015

Date of experience: October 30, 2015
Brittney D.
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Great service!
October 30, 2015

Great service! Flowers were beautiful and delivered right on time! Will definitely order again!

Date of experience: October 30, 2015
Kris P.
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Quick and easy!
October 30, 2015

Quick and easy! And she loved the flowers!

Date of experience: October 30, 2015
Jennie U.
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The flowers have not been delivered yet...
October 30, 2015

The flowers have not been delivered yet...I don't know what it looks like until they receive them. I think they should have been delivered early since its at a work place and they can enjoy them most of the day. The shipping charges should include early delivery since it was expensive to ship.

Date of experience: October 30, 2015
Paul Y.
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"handling fee?" come on
October 30, 2015

"handling fee?" come on. Maybe if you included that up front, or in the price, i'd use you again. But i won't. Disappointed the price went up $15.00 at the last moment. And wow, your website certainly portrays getting more than what is true. Ordered the large, and it was anything but. Very disappointed.

Date of experience: October 30, 2015
Carol D.
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Arrangement was sent to my mother-in-law & she...
October 30, 2015

Arrangement was sent to my mother-in-law & she was very pleased. Her description of it was exactly as pictured on the website.

Date of experience: October 30, 2015
amy n.
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Quick easy and efficient with fast check out and good prices. Like the selection!

Date of experience: October 30, 2015
Warner A.
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Thank you!
October 30, 2015

Thank you!

Date of experience: October 30, 2015
Billy L.
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I thought it was to be delivered on Wednesday, received on thursday

Date of experience: October 30, 2015
Linda M.
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Very easy web site (for me anyway!) Usually have a hard time.

Date of experience: October 30, 2015
WCEPS T.
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Always happy with the flower arrangements from FromYouFlowers.com. The checkout experience is a bit challenging if you need to make changes, but the staff is friendly, the shipping is quick, and the flower arrangements are always beautiful.

Date of experience: October 30, 2015
Ann D.
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So easy to order!
October 30, 2015

So easy to order!

Date of experience: October 30, 2015
Lora N.
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Ordered same day delivery at about 11:30 am
October 30, 2015

Ordered same day delivery at about 11:30 am. Flowers were delivered same day as promised. Recipient was very pleased. I should note that recipient is in a rural area of NH and another delivery services had been unable to accomplish delivery.

Date of experience: October 30, 2015
Georgia K.
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My sister loved the flowers
October 30, 2015

My sister loved the flowers.

Date of experience: October 30, 2015
Jack C.
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I did not like that I found out about a $14.99 handling fee until after I logged into PayPal to make payment and then was sent back to the website. I went to Paypal thinking it was a good deal around $45 and then $2.99 shipping fee so it would have been under $50. Instead after returning to the site, it was almost $65...I will NOT recommend this site except when I tell others about this almost hidden cost.

Date of experience: October 30, 2015
Austin M.
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I was unhappy last year I paid for free delivery u still charged me than this year u tried to charge a card I cancelled for the free delivery this mouth. I call & talked to gail I think was her name. She was going to call me back. NOT A WORD!

Date of experience: October 30, 2015
Joan S.
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Great
October 30, 2015

Great

Date of experience: October 30, 2015
Annette I.
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Great value & choices and my recipient absolutely loved everything! Awesome experience with this company!

Date of experience: October 30, 2015
Ida N.
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Two separate orders were placed
October 30, 2015

Two separate orders were placed. I only heard back from one recipient thus far but he said the flowers were lovely.

Date of experience: October 30, 2015
Melanie H.
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Great website,easy to use
October 30, 2015

Great website,easy to use.

Date of experience: October 29, 2015