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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Pros -
1. I needed to contact customer service due to the flowers not arriving within the timeframe I paid extra for, the rep was extremely helpful and courteous and gave a larger arrangement in addition to the refund of the extra delivery charges paid for timeframe.
2. The receiver is very happy with the flowers.
Cons -
1. I paid extra for same day and within 4 hour delivery. Order confirmation was received, but flowers did not arrive by the end of the business day.
2. Choose an arrangement because of to the flowers specified in the description and that color combo being meaningful. The arrangement did not look like the online photo having fewer of one of the two flowers. I had different expectations based on the picture and reading other reviews as well as increase in the size promised. It looks like the increase was achieved by the stems not being cut and arranged as tightly not that additional flowers were used.
Again, the receiver is happy so I'm happy about that.
Great time, service and so easy to order! A+
Was told by recipient that it was lovely.
Everything's great, until you get to the end and see a $14.99 service charge for no extra services! Come on, make the price the price.
Easy and affordable! Timely delivery! Beautiful flowers!
The picture I saw on line was not what my daughter received. I was upset about that.
The service and handling price is like a bait and switch. I was very disappointed to see such sudden fee.
I never understood the 14.99 fee
All of the folks I send to love the arrangements. This one was for my aunt and uncle and I will see them Friday when we visit!
Love the next day delivery without extra charges! Thank You
This was my first time. The selection was great. My 18 yr old daughter loved the gift.
Three flowers we're dead. I will never buy from this company again. Thanks Ernest Ball III
Seemed a little expensive but same day delivery is great.
Quick and easy to order. Discounted prices and sales will have me coming back for more.
The service was great! I just wish I could have seen the final bouquet.
Great flowers, quick delivery, reasonable prices - great formula! Thank you!
Amazing service would definitely use again!
Ordered from the UK, delivered on time and great value
I loved the selections & the prices are fairly reasonable.
The site is quick and easy to follow. The order was delivered on time and the flowers were lovely. Absolutely and totally satisfied.
The person in receipt of flowers? Always happy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members