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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rosemary R.
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Quick and easy
November 5, 2015

Quick and easy. Lovely selection of arrangements.

Date of experience: November 4, 2015
Dayna F.
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The flowers I received were in full bloom and the quantity was not what I paid for. I expected a better quality for the price I paid.

Date of experience: November 4, 2015
SYLVIA C.
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My mom loved the flowers,she's 91 today I couldnt be there, it made her happy

Date of experience: November 4, 2015
Cory T.
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Everything went smoothly
November 5, 2015

Everything went smoothly. I was a little disappointed with the size. I did upgrade to the deluxe but still seemed a bit small

Date of experience: November 4, 2015
John H.
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We have been very happy with your service So we are a return customer

Date of experience: November 4, 2015
Antonio B.
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2nd time I placed an order and was delivered
November 5, 2015

2nd time I placed an order and was delivered

Date of experience: November 4, 2015
MH G.
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It was a pretty arrangement but was a lot different than what I ordered. Could not fill my order on the day I needed. They said it would be upgraded but the only difference was a single rose added on top of the cake flower arrangement.

Date of experience: November 4, 2015
Robb O.
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Good overall experience
November 5, 2015

Good overall experience

Date of experience: November 4, 2015
Wanda M.
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The same day delivery DID NOT happen
November 5, 2015

The same day delivery DID NOT happen. It was very disappointing. The delivery person is no doubt local therefore, any construction/traffic issues should have been known, and alternative routes should have been used. The flowers were received a day late and were a surprise.

Date of experience: November 4, 2015
G B.
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Easy online ordering, reasonable prices, and super service.

Date of experience: November 4, 2015
Kathy B.
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My daughter said they were beautiful and very brightening for her birthday.

Date of experience: November 4, 2015
janet m.
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All went smooth & quick
November 5, 2015

All went smooth & quick

Date of experience: November 4, 2015
Andrew F.
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Very fast service & the flowers were perfect!
November 5, 2015

Very fast service & the flowers were perfect! Thank you for a great experience!

Date of experience: November 4, 2015
debby w.
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I've been using fromyouflowers.com for about 4 years now for family birthdays and such and impressed every time. Always delivered the day I choose and flowers are always fresh and beautifully designed when delivered.

Date of experience: November 4, 2015
Lynda J.
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No comments
November 4, 2015

No comments.

Date of experience: November 4, 2015
Diane U.
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...
November 4, 2015

Date of experience: November 4, 2015
I M.
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The flower bouquet delivered was not as full as the one pictured on the website. They were delivered early as promised.
It was beautiful and very colorful.
Also the florist forgot to add the Mylar balloon I ordered.
Customer service was prompt to refund the cost of the balloon.

Date of experience: November 4, 2015
CD X.
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Pros
November 4, 2015

Pros -
1. I needed to contact customer service due to the flowers not arriving within the timeframe I paid extra for, the rep was extremely helpful and courteous and gave a larger arrangement in addition to the refund of the extra delivery charges paid for timeframe.

2. The receiver is very happy with the flowers.

Cons -
1. I paid extra for same day and within 4 hour delivery. Order confirmation was received, but flowers did not arrive by the end of the business day.

2. Choose an arrangement because of to the flowers specified in the description and that color combo being meaningful. The arrangement did not look like the online photo having fewer of one of the two flowers. I had different expectations based on the picture and reading other reviews as well as increase in the size promised. It looks like the increase was achieved by the stems not being cut and arranged as tightly not that additional flowers were used.

Again, the receiver is happy so I'm happy about that.

Date of experience: November 4, 2015
Hernan Z.
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Great time, service and so easy to order!
November 4, 2015

Great time, service and so easy to order! A+

Date of experience: November 4, 2015
Joan L.
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Was told by recipient that it was lovely
November 4, 2015

Was told by recipient that it was lovely.

Date of experience: November 4, 2015