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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Andrea X.
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I like the different items you had avail for same day delivery. Especially something that combined savory & sweet with a floral. The pictured item was much nicer than what was delivered. If possible, can you show a similar picture to what is being ordered much like the 800-Flowers site that changes the picture when you click on options. It gives the buyer a better idea of what they are sending and spending money on.

Date of experience: November 5, 2015
Robin S.
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The flowers that were delivered to the recipient looked almost nothing like the picture on the website. The bouquet was pretty but not as pretty as what I ordered and paid for. The dish was not at all what was pictured and it was another reason why I selected the arrangement that I did. The reason I gave 3 stars was only because the arrangement was still nice but I was truly disappointed with what I paid for.

Date of experience: November 5, 2015
Not s.
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Flowers were not delivered on time and I was not satisfied with the quality based on the price I paid.

Date of experience: November 5, 2015
Marsha L.
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I recd a picture from the recipient and was extremely disappointed with the overall look and vase. It looked nothing like the picture I chose when I ordered.

Date of experience: November 5, 2015
Hector R.
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Great customer service and even better delivery response.

Date of experience: November 5, 2015
Theresa m.
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Great
November 5, 2015

Great. Thank

Date of experience: November 5, 2015
Kathy A.
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Have only seen a photo of what was sent but it looked to be the size of the lower priced item. Thought it was too small for price paid.

Date of experience: November 5, 2015
Rosaria V.
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The flowers were nice and fresh
November 5, 2015

The flowers were nice and fresh. But the bouquet did not look like the one I ordered. I it was just different color flowers.

Date of experience: November 5, 2015
Mel F.
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Good service as always
November 5, 2015

Good service as always.

Date of experience: November 5, 2015
Pat H.
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I was surprised by the $14.99 service/handling fee - would be nice to have known about that at the start of ordering process. Also, I paid $4.99 to have the flowers delivered before 12 noon - they barely arrived at 12:00. I would never pay for early delivery time again. On the positive side, my 97-year old Godmother was very pleased with her birthday flowers.

Date of experience: November 5, 2015
dwayne Q.
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Easy to use website
November 5, 2015

Easy to use website. Good price on delivery compared to others. Very fast delivery, our nephew was very excited with the gift basket!

Date of experience: November 5, 2015
Mr L.
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The auto fill-in at checkout made this really easy. I love shopping this fast!

Date of experience: November 5, 2015
Peter B.
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My wife was very pleased with the arrangement
November 5, 2015

My wife was very pleased with the arrangement. Good job!

Date of experience: November 5, 2015
Carlos B.
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Everything was absolutely painless!
November 5, 2015

Everything was absolutely painless! Quick order. Emailed customer service to confirm the delivery person would have access to the gate via a code and would deliver same-day! Excellent service, flowers were great, chocolate was good too; I would definitely shop here again or recommend it!

Date of experience: November 5, 2015
Jennifer M.
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Great
November 5, 2015

Great

Date of experience: November 5, 2015
Lisa W.
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Flowers were nice, but added price was a surprise
November 5, 2015

Flowers were nice, but added price was a surprise.

Date of experience: November 5, 2015
Debbie K.
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The flowers were very nice
November 5, 2015

The flowers were very nice

Date of experience: November 5, 2015
Arlene T.
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N/a
November 5, 2015

N/a

Date of experience: November 5, 2015
mark o.
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Nicely designed fresh flowers delivered on time Recipient loved them

Date of experience: November 5, 2015
Kathryn I.
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The flowers were delivered in time, pretty but thought they would be a bit bigger...but not displeased with the overall experience

Date of experience: November 5, 2015