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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lisa A.
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Very fast & convenient with great selections!
November 6, 2015

Very fast & convenient with great selections! Love it!

Date of experience: November 5, 2015
Brenda A.
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SO FAR
November 6, 2015

SO FAR --- SO GOOD!
Let's hope that the flowers arrive and look BEAUTIFUL!

Received on time. Great big balloon! For $53 there could have been more flowers in mason jar. Overall, good experience.

Date of experience: November 5, 2015
Brenda K.
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I appreciate the ease in ordering
November 6, 2015

I appreciate the ease in ordering

Date of experience: November 5, 2015
Liz U.
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I ordered my flowers in a basket i receive it in a vase.

Date of experience: November 5, 2015
Jennifer b.
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Gave bus times, delivered at time i said bus was closed

Date of experience: November 5, 2015
Priscilla M.
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Order process was simple...
November 6, 2015

Order process was simple...now I hope that the quality of the flowers and the delivery service are also good.

The delivery arrived as promised and confirmation immediately thereafter.

I have not heard from the recipient, so I am unable to confirm the quality of the flowers.

Date of experience: November 5, 2015
KB X.
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The $14.99 fee at the end was a shock
November 6, 2015

The $14.99 fee at the end was a shock. The flowers received were much less than shown in picture. Although recipient was happy, I was not.

Date of experience: November 5, 2015
Mike J.
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Lady on phone very helpful
November 6, 2015

Lady on phone very helpful

Date of experience: November 5, 2015
Lety F.
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Just to note editing required going back several screens

Date of experience: November 5, 2015
Xavier L.
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Variety of products and easy website to use
November 6, 2015

Variety of products and easy website to use

Date of experience: November 5, 2015
Beth W.
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Ordering was very easy
November 6, 2015

Ordering was very easy. I was nervous about delivery because I was sending to a rural area. The order was delivered at a perfect time, within the quoted time frame. The order that was described to me by the recipient was what I had ordered. The recipient was delighted, which made me very satisfied.

Date of experience: November 5, 2015
Theresa A.
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Beautiful arrangement with the expedient delivery option I needed. Thank you!

Date of experience: November 5, 2015
Gary H.
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Ok
November 6, 2015

Ok

Date of experience: November 5, 2015
Judi H.
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For it being a premium arrangement it was small
November 6, 2015

For it being a premium arrangement it was small. I felt that it could have been somewhat larger!

Date of experience: November 5, 2015
SeanLuc S.
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Started out great
November 6, 2015

Started out great. Ordering the flowers and chocolates was a piece of cake. Paid an extra $5 dollars for the morning delivery/expedite fee... That's where the great service ended. The flowers were not delivered on time (they were delivered in the afternoon at 4PM) and it ended up ruining the surprise for the person they were being delivered too. They were finally delivered however, and the flowers do look nice. I tried emailing the website several times and despite your website claiming it would respond in less than an hour, I never received any messages 2-3 hours later. Not a horrible experience but not a great one. I would like a refund for the 5 dollar expedite fee if that is possible.

Date of experience: November 5, 2015
Patricia F.
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I have used your site several times and the flowers have been beautiful every time. Thank you so much for making it so easy for me to delight my family and friends!

Date of experience: November 5, 2015
Lyle A.
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Good
November 6, 2015

Good

Date of experience: November 5, 2015
William P.
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Operation was very easy and self explanatory
November 6, 2015

Operation was very easy and self explanatory.

Date of experience: November 5, 2015
Boma T.
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Excellent flower selections which were well priced and easy payment options. Only (slight) downside was billing for the International shopper could be better catered for.

Date of experience: November 5, 2015
Jo Y.
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I wish the flowers will be more fresh
November 6, 2015

I wish the flowers will be more fresh,

Date of experience: November 5, 2015