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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Brent T.
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I'm so impressed with the same day delivery option!

The customer service person who called me on the day of delivery was extremely pleasant and friendly! They ask if it's okay to leave the flowers on the doorstep if no one is home and give you an update on how the bouquet turned out. Awesome!

Date of experience: November 8, 2015
Cara W.
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I loved everything about it except the hidden 14.99 handling charge at the end. Just tell me upfront.

Date of experience: November 8, 2015
ryan T.
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This was my second order and both times I had excellent results

Date of experience: November 8, 2015
Angela G.
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Very dissatisfied with the end product
November 8, 2015

Very dissatisfied with the end product. I ordered the Best Wishes Bouquet and it is full of yellow daisies in the photo. My friend sent me a photo of what she received and there isn't a single yellow daisy in it and they are her favorite, hence why I chose that one. I contacted customer service and they gave me a reply about this happening when they aren't in season and gave me a $10 credit toward a future order. This is of no use considering I will not use them for a future order... I feel if it is pictured, you should get that, otherwise it should be taken off the site. Truthfully, it looks NOTHING like what is pictured on their site. Just a terrible arrangement. I could have done better.

Date of experience: November 8, 2015
Kristy M.
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First of all I would like to apologize for my review. I gave a 3 star rating and it should have been a 4 1/2 stars. My mother sent me a picture of the arrangement and I noted that the vase was changed, Not knowing my mom changed it. Also I had complained about the color of the flowers but found out it was the lighting. The only complaint is the number of roses. The online ordering was a little confusing but customer service was a great help. My mother said the arrangement was absolutely beautiful. Sorry for the misunderstanding.

Date of experience: November 8, 2015
Rachel D.
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Thank you very much
November 8, 2015

Thank you very much

Date of experience: November 8, 2015
Patty m.
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So far so good will see if they ge delivered on time and how they look but the buying experience was easygoing

Date of experience: November 8, 2015
Karen P.
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Great prices, beautiful flowers, and delivered on time!

Date of experience: November 8, 2015
Linda M.
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Arrived way too late!
November 8, 2015

Arrived way too late!

Date of experience: November 8, 2015
Diane S.
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Thanks for making things so easy-had a difficult time accessing my account though so purchased as guest twice this morning. There was no where for me to put in forgot password. Please advise as I would like to keep a record of my orders for future reference.

Flowers were reported as beautiful! They were a great price. The shipping and handling is killer! Almost as much as the discounted flowers!

Date of experience: November 8, 2015
BETH P.
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A little disappointed in the size
November 8, 2015

A little disappointed in the size. I paid for a deluxe and the size looked like it was basic small.

Date of experience: November 8, 2015
Erika A.
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Great service
November 8, 2015

Great service. Delivered as expected. Will defenetly continue ordering flowers from them.

Date of experience: November 8, 2015
Sheryl S.
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Great site
November 8, 2015

Great site. Great prices. Easy

Date of experience: November 8, 2015
Jeff Z.
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Placed an order for a Friday but decided I wanted it delivered on Thursday. I emailed customer service with this request and they told me the change was made. Well, the change wasn't made. The flowers came very late on Friday when my wife had already left work (the reason I switched to Thursday delivery). So the flowers have been sitting on my wife's desk since late Friday and she'll get them on Monday...hopefully they still look nice.

Date of experience: November 8, 2015
Samantha K.
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I had ordered the DELUXE Fall Flowers All Over arrangement for a friend of mine out of state. From the picture, description and price I had paid, I had expected her to get something plentiful and beautiful. But when I received a picture from her of what she got, it was anything but plentiful or beautiful. There was more greenery than flowers in it. I've seen better arrangements in my local grocery store! I'd love to post a picture on here of it, but unfortunately my computer won't let me. The flowers were delivered fast, put it was the most pathetic, half assed arrangement I've ever seen. Exremely disappointed and will no longer be using this service.

Date of experience: November 8, 2015
Les E.
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Great service
November 8, 2015

Great service

Date of experience: November 8, 2015
Petar K.
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Thank you!
November 8, 2015

Thank you!

Date of experience: November 8, 2015
Novella P.
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Better than any site I have visited in the past few days.User friendly and affordable...Thank you

Date of experience: November 8, 2015
George L.
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N/a
November 8, 2015

N/a

Date of experience: November 8, 2015
Terri L.
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I paid extra for expedited delivery by 12 noon and the flowers were delivered at 12:15.

Date of experience: November 8, 2015