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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Katie Z.
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Great!
November 12, 2015

Great!

Date of experience: November 12, 2015
Wendi D.
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Disappointed that I paid $3 plus $15 processing for same day delivery and didn't find out until 11pm that they weren't delivered. Was pushed aside saying your "system was busy" and had I not called I wouldn't have known!

Date of experience: November 12, 2015
Katherine A.
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Handling fee is a little steep and not mentioned until the last second.

Date of experience: November 12, 2015
Sandra W.
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No thank you
November 12, 2015

No thank you

Date of experience: November 12, 2015
Lily S.
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Everything was smooth
November 12, 2015

Everything was smooth. Flowers looked beautiful.

Date of experience: November 12, 2015
Nicole I.
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All was great, thanks!
November 12, 2015

All was great, thanks!

Date of experience: November 12, 2015
Isabel A.
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The recipient was satisfied with the present
November 12, 2015

The recipient was satisfied with the present. Thank you

Date of experience: November 12, 2015
Sharon B.
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The flowers were lovely as reported by the recipient. Unfortunately, even though I provided the correct address and phone number the product was delivered to the wrong address. The recipient did not receive her flowers until 2 days after the delivery date. Not happy that they were delivered to the wrong address.

Date of experience: November 12, 2015
Lisa C.
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So far everything seems in order
November 12, 2015

So far everything seems in order. I will be interested to see how the flowers look when they arrive.

Date of experience: November 12, 2015
Samantha L.
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Quick and easy ordering service and flowers were delivered on time!

Date of experience: November 12, 2015
Kylee M.
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I purchased a bouquet for my mom that wilted within 1 day, there was a replacement bouquet arranged and that makes me happy. Overall, my experience has been great. I know things happen and the representative that I spoke too was very helpful.

Date of experience: November 12, 2015
Cleo F.
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Presentation is key
November 12, 2015

Presentation is key.

Date of experience: November 12, 2015
Leah P.
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Two thumbs up!
November 12, 2015

Two thumbs up!

Date of experience: November 12, 2015
Kerese E.
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I am on a fixed income, so the coupons helped a little! I also wanted to do something nice for the recipients of these arrangements and they received them after they were already gone for the day. They did get them the following day. I could have saved more money by not paying to have them there the same day!

Date of experience: November 12, 2015
Julie B.
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Love same day delivery...
November 12, 2015

Love same day delivery...

Date of experience: November 12, 2015
Henry P.
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The Roses were absolutely perfect
November 12, 2015

The Roses were absolutely perfect. I don't ever recall getting flowers that were that perfect.

Date of experience: November 12, 2015
marlon W.
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Fast and easy
November 12, 2015

Fast and easy

Date of experience: November 12, 2015
Brittany S.
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The flowers were a little pricey for the size but the delivery time was excellent and the arrangement was very nice!

Date of experience: November 12, 2015
Cee R.
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Did not appreciate the $14.99 service and handling
November 12, 2015

Did not appreciate the $14.99 service and handling - really?

I have a picture of what was delivered. It is similar but not as pictured when it was ordered.

Date of experience: November 12, 2015
kari g.
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Good product and value for the money, timely delivery, I would use fromyouflowers again and recommend them

Date of experience: November 12, 2015