Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow Stephanie C.
Unfollow Stephanie C.
Share Review
Report Review

DO NOT WASTE YOUR MONEY!
November 15, 2015

I wish I could give it less than one star or no stars. I spent a morning carefully picking out the right vase and color combination of flowers for my aunts birthday who lives far from me. They sent the entirely wrong arrangement and when I called and complained they said they could not redeliver the right one and did nothing to help me at all. This business is an unorganized mess and they are rude and disrespectful. They also add the extra $15 to your order after you type in your card information so be careful not to just click place order at the top and make sure your order is okay first so you do not overdraw your bank account or anything. I will be putting this same review everywhere I can so that everyone is warned about this sham of a business so if you see it multiple places that is why not because I am a machine or anything. They are going to regret their unorganized and unmoral business practices.

Date of experience: November 15, 2015
Ashlee I.
0 reviews
0 helpful votes
Follow Ashlee I.
Unfollow Ashlee I.
Share Review
Report Review

Everything was very user-friendly and convenient
November 15, 2015

Everything was very user-friendly and convenient. Delivery was on time!

Date of experience: November 15, 2015
Carol F.
0 reviews
0 helpful votes
Follow Carol F.
Unfollow Carol F.
Share Review
Report Review

Very easy to understand and quick
November 15, 2015

Very easy to understand and quick.

Date of experience: November 15, 2015
Danl L.
0 reviews
0 helpful votes
Follow Danl L.
Unfollow Danl L.
Share Review
Report Review

I can not give accurate information to most of these questions as I'm in Baton Rouge, LA and the recipient is in Knoxville, TN. I was surprised that they were sent by UPS however, I thought that they were being delivered by a local Florist. However I did talk to a family member of the recipient and she told me that the flowers were lovely and that they were loved by the recipient.

Date of experience: November 15, 2015
Pierre H.
0 reviews
0 helpful votes
Follow Pierre H.
Unfollow Pierre H.
Share Review
Report Review

The site is mostly very good but support for international buyers could be improved (for instance, no "Country" field for billing address.) For sympathy flowers it would be nice to have the ability to supply a sender's address in the card. But otherwise, I was very satisfied with the whole experience.

Date of experience: November 15, 2015
Kathryn B.
0 reviews
0 helpful votes
Follow Kathryn B.
Unfollow Kathryn B.
Share Review
Report Review

I paid for same day delivery and it didn't get there until after 5 pm the next day. A little disappointed about that.

Date of experience: November 15, 2015
robby T.
0 reviews
0 helpful votes
Follow robby T.
Unfollow robby T.
Share Review
Report Review

Little smaller than what I would expect for the price

Date of experience: November 15, 2015
Matthew S.
0 reviews
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

Just hope they get there on time
November 15, 2015

Just hope they get there on time. Very easily done.

Date of experience: November 15, 2015
L G.
0 reviews
0 helpful votes
Follow L G.
Unfollow L G.
Share Review
Report Review

Ordering online is quick and easy
November 15, 2015

Ordering online is quick and easy.

Date of experience: November 15, 2015
Kiara K.
0 reviews
0 helpful votes
Follow Kiara K.
Unfollow Kiara K.
Share Review
Report Review

I love this need more discounts though
November 15, 2015

I love this need more discounts though

Date of experience: November 15, 2015
Andrew O.
0 reviews
0 helpful votes
Follow Andrew O.
Unfollow Andrew O.
Share Review
Report Review

Delivered as promised
November 15, 2015

Delivered as promised.

Date of experience: November 15, 2015
Lasita R.
0 reviews
0 helpful votes
Follow Lasita R.
Unfollow Lasita R.
Share Review
Report Review

It was quick and easy to order..
November 15, 2015

It was quick and easy to order. The flowers were perfect. They looked just like the picture online.

Date of experience: November 14, 2015
Carol S.
0 reviews
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review

The web site was easy to navigate, and the selection of flowers was great.

Date of experience: November 14, 2015
Revette B.
0 reviews
0 helpful votes
Follow Revette B.
Unfollow Revette B.
Share Review
Report Review

Easy process, great product to choose from
November 15, 2015

Easy process, great product to choose from

Date of experience: November 14, 2015
Helen U.
0 reviews
0 helpful votes
Follow Helen U.
Unfollow Helen U.
Share Review
Report Review

Flowers were amazing thank (from what i hear) Everything went well. The NZD is not good against the USD but that definitely not your fault. Thanks for everything

Date of experience: November 14, 2015
Mrs L.
0 reviews
0 helpful votes
Follow Mrs L.
Unfollow Mrs L.
Share Review
Report Review

I was very pleased with the delivery and ease of the web site.
The arrangement was very pretty, the family was pleased and stated so. Thanks for making the last minute changes for me! Getting the basket to the correct address was invaluable at a time like this. Thumbs Up customer service personal for remaining calm, patience, and very nice

Date of experience: November 14, 2015
Marisa F.
0 reviews
0 helpful votes
Follow Marisa F.
Unfollow Marisa F.
Share Review
Report Review

Definitely easy to use
November 15, 2015

Definitely easy to use. Wished that when you clicked on Deluxe or Premium there were actual, physical arrangements to see the difference. Other than that, great user experience.

Date of experience: November 14, 2015
New York
1 review
1 helpful vote
Follow Jen g.
Unfollow Jen g.
Share Review
Report Review

Ordered a dish garden- got the deluxe one so that it would look as pictured. Received a plant in a basket that my 5 year old could've planted. They threw a few rocks in the bottom to hide all the dirt. Truly embarrassing and a total disappointment. Offered a discount- told them they could come get it, it wasn't even worth $5. Totally ruined my mother's birthday surprise gift.

Date of experience: November 14, 2015
DrAnsari P.
0 reviews
0 helpful votes
Follow DrAnsari P.
Unfollow DrAnsari P.
Share Review
Report Review

User friendly and informative except handling charges bit high.Over all satisfied with service rendered.Delivery was very punctual.

Date of experience: November 14, 2015
Linda A.
0 reviews
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Share Review
Report Review

Beautiful flowers, arrived just as promised
November 15, 2015

Beautiful flowers, arrived just as promised

Date of experience: November 14, 2015