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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michelle T.
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Your discount codes and "credits" you say I have earned are never applied and are a joke. Even if I make 3 separate orders and have "earned" over 50 dollars, you only apply one. You dont combine my "earnings" which shows it is not mine as a reward, but a trick to get more orders. You also dont combine my "earned credits" with any other deal you say you have, free delivery or 20% off for example. Then to top it all off you dont allow any other deals or "credits" to be combined with rackuten. So basically there is no "deals" or "earned credits," just a marketing ploy. Severely dishonest and shady. Your delivery fees are ridiculous too. Flower delivery companies are notoriously dishonest and its incredibly sad.

Date of experience: May 4, 2020
Darlene G.
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Flowers looked great and had a wonderful smell

Date of experience: May 4, 2020
LP W.
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The flowers that were delivered looked nothing like the picture of what I ordered. They are pretty, but not the same.

Date of experience: May 4, 2020
Erin K.
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Easy and straightforward ordering
May 5, 2020

Easy and straightforward ordering. Bouquet was not nearly as full as the one shown in the picture, even though I ordered the one that said "similar to picture"; still a nice bouquet but not as nice as I was expecting.

Date of experience: May 4, 2020
Natasha G.
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My Mother was very pleased
May 5, 2020

My Mother was very pleased

Date of experience: May 4, 2020
David S.
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Quick and easy so if everything turns out OK will be ordering again in June

We as the grandparents watched her open the gift via Facetime and was just a bit disappointed with the presentation as it was in a box. I thought it would look like the picture with the teddy bear showing and wrapped as an arrangement.

Date of experience: May 4, 2020
Sheila T.
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Ease in placing order
May 5, 2020

Ease in placing order. Nice selection of flowers.

Date of experience: May 4, 2020
james d.
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Ok
May 5, 2020

Ok

Date of experience: May 4, 2020
Marilyn G.
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Flowers were delivered and were beautiful!
May 5, 2020

Flowers were delivered and were beautiful! Thank you!

Date of experience: May 4, 2020
Lisa R.
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It was fast and efficient with prices comparable to other sites with nice discounts offered. The product I ordered is not what was delivered. I ordered a bouquet of all gerbera daisies and it was a mixed bouquet. I think there was a disclaimer but I did not expect it to be so much different. But, it was pretty and on time.

Date of experience: May 4, 2020
Lisa S.
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The bouquet was not as full as the picture online but it was very beautiful. I know the florists have to work with what they have.

Date of experience: May 4, 2020
Lucille T.
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My daughter-in-law received her flowers earlier in the day than I thought she would!

Date of experience: May 4, 2020
angelica r.
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Thank you for the service please make sure my baby gets her flowers and stuff!

Date of experience: May 4, 2020
Janet L.
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Very Easy...
May 4, 2020

Very Easy...Thank you

Date of experience: May 4, 2020
Paul H.
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Very efficient website and I have used you in the past with outstanding service and delivered products.

Date of experience: May 4, 2020
Patricia A.
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I keep giving you my new address and when goes to final bill old address
Frustrating

Date of experience: May 4, 2020
Alveta W.
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It came on time
May 4, 2020

It came on time

Date of experience: May 4, 2020
Noella H.
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My MDTE credit wasnt applied :(
May 4, 2020

My MDTE credit wasnt applied :(

Date of experience: May 4, 2020
Lancet K.
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Shopping experience very good...
May 4, 2020

Shopping experience very good...very easy...price was so much cheaper than ANY local florists by 50 to 75 $...no joke.Im in upstate NY.Also prices better than other online florists I shopped...

Date of experience: May 4, 2020
barbara W.
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Great
May 4, 2020

Great

Date of experience: May 4, 2020