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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Joe N.
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It makes things so easy when I need a gift for some one

Date of experience: November 17, 2015
Philip B.
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Thank you for excellent service and product
November 18, 2015

Thank you for excellent service and product

Date of experience: November 17, 2015
Carolyn C.
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It was fine
November 18, 2015

It was fine

Date of experience: November 17, 2015
L Y.
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I was surprised by the speedy delivery!
November 18, 2015

I was surprised by the speedy delivery!

Date of experience: November 17, 2015
Richard C.
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Great
November 18, 2015

Great

Date of experience: November 17, 2015
Julian E.
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I enjoyed this experience easy and simple
November 18, 2015

I enjoyed this experience easy and simple.

Date of experience: November 17, 2015
MARSHA E.
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My shopping experience so far has been very good...
November 18, 2015

My shopping experience so far has been very good...but I will decide how good once I view these orders upon arrival. The last time I ordered through actually FTD they were awful...I'm hoping you can win my approval! If so I will continue with you!

You have won my approval...great job and beautiful flowers!

Date of experience: November 17, 2015
Laura S.
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Handling fee is way too high
November 18, 2015

Handling fee is way too high.

Date of experience: November 17, 2015
Demonte S.
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Very easy
November 18, 2015

Very easy

Date of experience: November 17, 2015
dawn C.
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I WILL ORDER AGAIN
November 18, 2015

I WILL ORDER AGAIN

Date of experience: November 17, 2015
Mike E.
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Don't like the bait and switch technique used by advertising a price and then adding on service charge and vase charge. I would have been much happier paying what I paid knowing up front what the total cost was

Date of experience: November 17, 2015
Carlene L.
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I ordered flowers for my friend in South Dakota and they were lovely. I chose the florist choice arrangement and they were greatly appreciated by my friend. Price was great!

Date of experience: November 17, 2015
Joe G.
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I have ordered many times from FYF and have been satisfied with customer service for the most part, I sent my order for a weekend delivery and it didnt say there would be a problem, even spent a bit more for the special delivery, Customer service was great in helping resolve the issue since it was the florist that couldnt deliver and even refunded the weekend charge, but the florist delivered a day late and didnt even send a bouquet similar to what I chose, it was supposed to be all purple incl roses and carnations and a purple vase, well it was purple flowers no roses or carnations and a clear vase, there was supposed to be an apology note sent stating the delivery was to be on their bday but no apology note either. I have been happy with the service up until the last 2 deliveries ive ordered, thought the first was a coincidense, I hope this isnt an ongoing thing otherwise i may have to take my business elsewhere esp since its the holidays coming up, and ide like my orders sent when they are supposed to get there and look somewhat similar to the pic i chose, Thanks for listening, have a great day

Date of experience: November 17, 2015
John M.
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Great selection to choose from and very user friendly.

Date of experience: November 17, 2015
Louise W.
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Great flowers great service the price was expensive
November 18, 2015

Great flowers great service the price was expensive

Date of experience: November 17, 2015
Camren H.
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Little pricey but i also ordered day-of so not surprised. Thanks for making my mom so happy!

Date of experience: November 17, 2015
Victoria K.
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How did my total become $78?
November 18, 2015

How did my total become $78? I'm waiting for answer! I thought prices was higher then should have been. For this price, delivery should have been included.

Date of experience: November 17, 2015
Roger C.
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Good service for short notice!
November 18, 2015

Good service for short notice!

Date of experience: November 17, 2015
Michael P.
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Only thing I don't like is the misleading items when it is shown as flowers in a custom vase for one price but after selecting the item, it shows that the custom vase adds an extra amount.

Date of experience: November 17, 2015
Laureen S.
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Easy, good pricing!
November 18, 2015

Easy, good pricing!

Date of experience: November 17, 2015