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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered the flowers on 11/22/15 and was willing to pay the additional fees to get my mom the flowers right away. I received a call from your custom service department stating the flowers could not be delivered on as Sunday, and I was credited back my addition fees and even given a $15 credit which I really appreciated. That was my good experience, unfortunately things went down hill from there. I was told that by You customer service rep that the flowers would be delivered by 12 pm on Monday. Then I received a call on Monday stating my mother had been discharged from the hospital and were did I want the flowers deliverd. I had already gone over that information and given it to the rep I spoke with on Sunday. Now this rep assured me the flowers would be delivered by no later than 3 pm. Guess what, I had to call your company to see where my delivery was since it was a hour and a half late. This rep called the florist while I sat on hold and came back on the line to tell me it could be another hour, they could not say for sure. Now I realized you don't own these florist shops but you must have some type of contract with them. I feel like I was given the run around and the supposed upgrade was definitely not worth my hassle. That is why I gave you low ratings and won't be using your company again in the future. I work hard for my money and my time is worth slot to me and I just don't need the extra hassles in trying to send my sick mother flowers to make her feel better!
The order was delivered after the funeral service. Big fail, never again will I order from this company.
Very pleased! Ordering was so easy, hardest part was choosing the arrangement! Will definitely order again...thanx :)
The container was not what was pictured, however the recipient was very pleased with the flowers.
I ordered the flowers for same day delivery. Not only was it not delivered on the same day, but it did not get until 2 days later. Then all I got was an additional 20% off and a $20 gift card. Completely dissatisfied with the overall purchase and will likely never use this site again.
Nice job. Beautiful bouquet.
Smooth shopping experience. The best kind. :)
Best bargain on the net for floral deliveries.
I didn't get to see the actual flowers since they were delivered in Tennessee and I'm in California, but my cousin said my aunt called immediately to rave about them. This was a 95th birthday gift for my aunt, delivered a day early because she is quite the social butterfly and has plans to have lunch out on her big day!
The person received a gorgeous display of flowers on time. Thank you.
Loved this order.
GREAT SO FAR... LET'S SEE HOW THE DELIVER GOES AND WHAT THE FLOWERS LOOK LIKE
I am satisfied.
X
Very simple and easy to order
EXCEPTIONALLY OUTSTANDING
Quick!
The questions were hard to answer because they wer delivered elsewhere. So I have not seen them! But they did arrive just before the party! So I'm happy!
The flowers were beautiful and the customer service was very friendly!
Easy to make your order, good design
The flowers I ordered were delivered on time as said and just as pretty as the picture!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members