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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great service delivery person went above and beyond to ensure they had the correct address.
Very good communication.
It seems since I order from Canada I do not receive the sale price!
Pretty easy, I like the PayPal integration. I am annoyed with the implication that I would not receive any "customer care" if I do not request a follow up via email. That may just need to be rewritten. My wife loved the flowers though, so mission accomplished.
This is my 3rd order with your website. On my second order my wife never received her flowers and the custom vase was returned to the sender. From you flowers only gave me a 20 dollar gift certificate for my trouble. I thought twice about ordering from you guys ever again.
Navigating coupons was a bit difficult but other than that, great experience so far.
49
I thought that I read that same day service was free but saw at checkout that there was a $2.99 fee attached.
First time buying and i loved it
Loved it
I like the site but the handling costs too much. The recipient was very pleased with the arrangement you put together. This is the second time I am using you and I will be back.
I feel the handling fee is excessive.
He loved it
You r much cheaper than most florist and have nice arrangements. Mom was very happy with flowers and loved them! Thanks for the personal touch to a great holiday!
I ordered and paid for a specific type bouquet, and quickly after ordering the flower bouquet I received an email that same day from "fromyouflowers" stating slightly that "Unfortunately, our florists in the area of the recipient did not have the item that you requested and due to time constraints, we had to substitute your requested product with an Amber Container with a metal maple leaf trim in order to complete the delivery in a timely manner." The bouquet that I ordered was exactly an amber container with a metal maple leaf on it, so I wasn't sure what else they could have meant. In addition, the order was placed for a delivery one week later, so I was wondering why I got that so quickly when they still had 7 days till the delivery, thinking that is ample time. In any case, I just received a call and photo from the recipient of the flowers, and flowers and vase look nothing like the photo. The flowers in the picture do not have the same type of flowers, wrong colors and the vase is a see-thru vase with a brown tint, and with no metal leaf trim or anything. Although the recipient is happy to receive flowers, I am very disappointed that I didn't receive more information regarding the order. It's not like only the vase was different, but also the flower arrangement and colors are so different. If the flowers were not available, I should have been notified. This is not what I wanted to send, as it is a reflection on me as well. I absolutely should have been given more information and an opportunity to change the order/arrangement. I would like some sort of refund or partial refund. I am not happy with this at all.
Its ok
It was easy
The flowers looked nothing like the picture and arrived 2 hours later than the noon delivery time that I paid $4.99 for.
Nice selection with decent pricing. Delivery on time- Will definitely keep website for future purchases.
The shopping was fine I'm more concerned with the product quality...I must wait and see what her flowers look like and make sure she received them before noon today...
Easy and excellent selection to fit any budget
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members