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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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kim F.
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My order was to arrive before 10:30am and was over an hour late. The flowers were roses, which were wilted and curling up already around the edges. The recipient said that they looked like they were very old and hoped I didn't pay a lot of money for them. Not the desired effect I was looking for. I am very dissatisfied with the quality of the flowers and doubt very seriously that I will use your service again.

Date of experience: December 9, 2015
Barbara M.
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Unable to put delivery note on order
December 9, 2015

Unable to put delivery note on order. Would have been better to leave on side porch.

Date of experience: December 9, 2015
Lauri S.
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The flowers were beautiful and a wonderful way to lift some spirits.

Date of experience: December 9, 2015
Erik H.
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They didn't have vase I wanted but they upgraded the flowers to make up for it. Great customer service.

Date of experience: December 9, 2015
Christina B.
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Simple
December 9, 2015

Simple. Lots of choices. Good prices and love delivery service with other options.

Date of experience: December 9, 2015
M B.
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Order was delivered a little too late in the day
December 9, 2015

Order was delivered a little too late in the day. The business was closed. I don't really know what the condition of the product was since it was a gift.

Date of experience: December 9, 2015
Allison R.
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Fantastic shopping experience
December 9, 2015

Fantastic shopping experience. I will use this site again.

Date of experience: December 9, 2015
Kenzie P.
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Please include a box for special instructions from the buyer for things such as color of ribbon, request to change flower color if you're purchasing for a male/female, etc. That would make a world of a difference.

Date of experience: December 9, 2015
Allan J.
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I was delighted that I could call the help desk and get the delivery address changed at sgort notice as I had provided the incorrect delivery address.
The Call Centre agent was extremely polite and helpful and captured the new delivery address without any issues.
Great service.

Date of experience: December 9, 2015
Holly C.
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The flowers were beautiful!
December 9, 2015

The flowers were beautiful! Picture on web sight looks like what was delivered! Thanks for showing the what the flowers look like and producing the true product!

Date of experience: December 9, 2015
David H.
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Quick and easy, youre a life saver
December 9, 2015

Quick and easy, youre a life saver. Flowers were a little different than ordered, but beautiful. Whoever wrote the card has strange handwriting, the w's looked like a kl

Date of experience: December 9, 2015
Debra M.
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Pretty arrangement
December 9, 2015

Pretty arrangement. Will use service again.

Date of experience: December 8, 2015
Linda S.
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I ordered tulips and there were roses in the order and my friend was allergic to them. Also, the price changed when I opened the free shipping link. I purchased the bouquet anyway because I was impressed with the tulip arrangement but she didn't get all tulips like I ordered.

Date of experience: December 8, 2015
Anonymous Q.
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Great overall experience!
December 9, 2015

Great overall experience!

Date of experience: December 8, 2015
Bijon C.
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The 'Bursting with Joy Bouquet' as shown in your website contains Rose flowers also, but the one received by my daughter does not have any Rose/s.
Do you all operate in such a fashion, that you show something and deliver something else?
I am extremely disappointed with your service. I have preserved both the pictures, in case you require for verification.

Date of experience: December 8, 2015
Champ S.
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This is amazing!
December 9, 2015

This is amazing! I will definitely be back

Date of experience: December 8, 2015
Jeanette W.
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This was sent to my daughter in NY
December 9, 2015

This was sent to my daughter in NY. I did not see the flowers, but my daughter said they looked real nice!

Jeanette

Date of experience: December 8, 2015
Teiko S.
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Beautiful flowers, lots of choices
December 9, 2015

Beautiful flowers, lots of choices

Date of experience: December 8, 2015
Fern G.
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My mother-in-law said the flowers were lovely
December 9, 2015

My mother-in-law said the flowers were lovely.

Date of experience: December 8, 2015
hassan N.
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First time I tried the service, and I was very satisfied.

Date of experience: December 8, 2015