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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tom J.
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The flowers delivered were not what I ordered according to the picture and description. After calling customer care the situation was handled propmptly and satisfactorly. Overall it turned out ok and my wife loved her flowers.

Date of experience: December 9, 2015
dalton m.
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Had 2 orders 1 for today before 3 and one tomorrow paid the extra and on top of that I've bought from you before and had the same thing happen then with late delivery you guys show great product but it just never pans out

Date of experience: December 9, 2015
Jonathon L.
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Great
December 10, 2015

Great

Date of experience: December 9, 2015
Rachel U.
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Good, fast, easy, had what I wanted
December 10, 2015

Good, fast, easy, had what I wanted.

Date of experience: December 9, 2015
Christina M.
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Arrangement was beautiful but a bit pricey after taxes handling etc.

Date of experience: December 9, 2015
MO D.
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I have used Fromyouflowers.com many times
December 10, 2015

I have used Fromyouflowers.com many times. This order had some issues with delivery time and correct product being delivered. That said out of ten times this is the first time that they butchered it. Customer Service was helpful and prompt in resolving the issues. I'd use them again but this order was not a highlight for them.

Date of experience: December 9, 2015
New York
1 review
2 helpful votes
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Misrepresented
December 10, 2015

You get what you pay for...
I kept calling over and over to get delivery information, with no answers. 3 days chasing after their advertised same/next day delivery. Customer service providers were polite, but it unable to contact florists directly for answers. Look elsewhere unless you can wait for that non-spontaneous, non-memorable occasion with similar delivery service.

Date of experience: December 9, 2015
Robert B.
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These flowers were sent to a friend of mine in Fl
December 10, 2015

These flowers were sent to a friend of mine in Fl. And she loved them..

Date of experience: December 9, 2015
Al G.
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I was very satisfied by the Delivery schedule
December 10, 2015

I was very satisfied by the Delivery schedule.

Date of experience: December 9, 2015
jen K.
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Thank you so much for getting this beautiful arrangement to my family in this time of such great sorrow. I will use this service for every occasion.

Date of experience: December 9, 2015
Andre B.
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Greater thanHandling kind of pricey
December 10, 2015

Greater thanHandling kind of pricey
Greater thanDisclose all costs in the beginning

Date of experience: December 9, 2015
Beverly K.
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Beautiful arrangements and easy to order
December 10, 2015

Beautiful arrangements and easy to order.

Date of experience: December 9, 2015
Brian G.
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Did not say what time to be delivered
December 10, 2015

Did not say what time to be delivered

Date of experience: December 9, 2015
Jo M.
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Flowers are fresh and lovely!
December 10, 2015

Flowers are fresh and lovely! Delivery was easy and prompt! I will definitely order again. Thank you!

Date of experience: December 9, 2015
Alyson F.
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Very easy to place order
December 10, 2015

Very easy to place order. The arrangement was beautiful.

Date of experience: December 9, 2015
Gina E.
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It was to be delivered in the morning and it didn't get there till the afternoon after the person the flowers were sent to had already left. Because of the delivery dissatisfaction I won't order again.

Date of experience: December 9, 2015
cesar p.
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I expected more flowers for the premium order i asked for.

Date of experience: December 9, 2015
marsha O.
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Beautiful flowers, great service
December 9, 2015

Beautiful flowers, great service. Thank you.

Date of experience: December 9, 2015
Mary E.
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I found some things about your website difficult to figure out and I was surprised by the delivery/handling charge that showed up at the very end.

Although my daughter was very happy to receive the flowers today, I was disappointed that they were not delivered yesterday as ordered. Yesterday was her birthday. I do appreciate getting the credit for not being delivered the same day as requested. In the future I will probably not use any online florist service.

Date of experience: December 9, 2015
Anonymous I.
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The balloons that I received were a different color and of different arrangement than the ones that were shown in the picture.

Date of experience: December 9, 2015