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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Michael R.
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It looks great and great customer service
December 9, 2015

It looks great and great customer service. However, it arrived a little after 12 and I paid the money to have it delivered prior to. That is my only complaint.

Date of experience: December 9, 2015
Brandon t.
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Floral arrangement not what I expected
December 9, 2015

Floral arrangement not what I expected. Especially for how much I paid. Could of gotten more for less at proflowers or 1-800-flowers. Will take business elsewhere next time

Date of experience: December 9, 2015
Lynn Z.
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Flowers were great and delivered on time
December 9, 2015

Flowers were great and delivered on time. Thanks

Date of experience: December 9, 2015
Jenna C.
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...
December 9, 2015

Date of experience: December 9, 2015
Nancy C.
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I've just gotten thank you calls for my third & forth order, and I've been pleased with the
Feedback I've been given by the recipient. Thanks for being reliable, and caring about the job you do.
You even went the extra mile when I found out my 2nd ordered needed to be delayed because
The recipient was not due back in the office for five days. That meant a great deal because
They would have been dead by the time she got to see them. Thank you for intervening and postponing
The delivery. Just when I think there is no customer service left in our country, I find you and you give me hope.

Nancy

Date of experience: December 9, 2015
Deborah S.
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I searched for the best deal, and yours was it...
December 9, 2015

I searched for the best deal, and yours was it...thank you!

Date of experience: December 9, 2015
nicole b.
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Great Service, But the price didn't match the quality of the basket.

Date of experience: December 9, 2015
conrad l.
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Late on arrival
December 9, 2015

Late on arrival

Date of experience: December 9, 2015
SBKendall D.
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There were several misunderstandings, but I was pleased with the end results! Thank you. The floral arrangements were beautiful!

Date of experience: December 9, 2015
Joe S.
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I was pleased
December 9, 2015

I was pleased

Date of experience: December 9, 2015
robert h.
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I don't like hidden charges at the end
December 9, 2015

I don't like hidden charges at the end. Let people know up front of charges.
Other then that A+

Date of experience: December 9, 2015
Brandon A.
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Great experience, no hassle
December 9, 2015

Great experience, no hassle

Date of experience: December 9, 2015
Donna L.
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So far, a very good experience
December 9, 2015

So far, a very good experience.

Date of experience: December 9, 2015
Gayle S.
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Easy and quick
December 9, 2015

Easy and quick
Fresh lovely flowers

Date of experience: December 9, 2015
Marla V.
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Ease of ordering and plenty of selections
December 9, 2015

Ease of ordering and plenty of selections.

Date of experience: December 9, 2015
Stephanie T.
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Very Satisfied I will definitely order from you all in the future

Date of experience: December 9, 2015
Natalia W.
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Although the roses were healthy & beautiful, the order of the arrangement look quite different from the picture which I was a but disappointed in.

Date of experience: December 9, 2015
Larry R.
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Order was not delivered on time or even the same day. Company did handle the issue promptly.

Date of experience: December 9, 2015
Sherie B.
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Thank you for doing a nice delivery job!
December 9, 2015

Thank you for doing a nice delivery job! I will recommend your company, and I will use your services again. Thank you and Happy Holidays!

Date of experience: December 9, 2015
Amada N.
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I like the different types of flower arrangements
December 9, 2015

I like the different types of flower arrangements.

Date of experience: December 9, 2015