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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I was very disappointed in the fact that I originally ordered and paid for same day delivery. Not only were the flowers not delivered the same day on 12/08 but I never received confirmation from the florist that they wouldn't be delivered on time nor from your customer service division when I requested a status update online. I had to call back the next morning and was about to cancel my order when the phone rep offered to upgrade my order and called the florist herself. The rep told me that the florist said "They are a business too". What does this mean? If your website advertises same day delivery and there's an extra cost associated that is paid then the company's credibility depends on the product being delivered when stated. I was expecting the flowers to arrive by 4pm on 12/08 but was finally told they would be delivered by 3pm on 12/09.
Thank you for upgrading my order for the inconvenience. That's very admirable. However, as I'm sure you know, first impressions are everything. That being said, because the delivery was essentially 24 hrs late, I received no preemptive notification, I had to follow-up personally twice, and the florist's less-than-professional response, I will not be using your service again nor recommending your business.
Quality flowers with reliable service
Product should have been at 50% off at advertised, (not just $10.00 off)
Your representative called me close to 6:00pm stating the order could no be fulfilled that day. They would "waive the same-day charge" and "upgrade to next level" the arrangement. I received a photo of the flowers from the recipient at 5:30 pm the next day. They didn't look upgraded. 5 roses and 3 lilies.
Disappointed w/ service, timelines, and quality. You might have lost me as a customer.
I got a picture from my friend of the flowers that were delivered to her. I was a little disappointed in the final product. The website made it seem like there would be a ton of flowers and the flowers she received had a ton of greens and just a few flowers. I don't remember reading that there were only a few flowers in the bouquet. The delivery time was perfect, so thanks for that!
Great
I like the fact that there was feedback and it was informative. Great site and very customer driven. I was a little surprised at a fee that was in there but they explained it!
Product that was delivered was not the same as the photo of the product I ordered
It was quick and easy - hope the flowers are great! The flowers went to a second party and they were extremely happy with them, describing them to me etc. They were also delivered the same day which I had hoped could be done - thank you so much. Indeed, I will use your company again.
The flowers was poor quality and was nothing like I ordered
Convenient and easy to order.
My dear friend said the flowers I sent her were fabulous, I will definitely order from you again and again. Thank-you
I sent my sister the Christmas tree center piece. She got it the next day and said it put tears in her eyes. Now she is going to send me a tin of her home made cookies. Thank you for such an easy and pleasurable shopping experience. I will be using you again!
Flowers that I ordered were not delivered, and what was delivered was not worth the money paid.
My sister love her flowers you did a great job, she will use your service wen ordering flowers,, thank you again,.
Beautiful arrangement very similar to the picture online. Vase is even better than expected.
Quick. Easy. Simple. Thankful. - these were my original comments using the website. Everything after that was a mess and you ruined my surprise for my anniversary with my wife. I am completely mad and un happy with my experience and it took me 3 tries to land any body with respect and brains on the custome service line. I will never use you guys again and even after you messed up my order, no one offered I make it better.
This was an anniversary gift and recipient received on time
Continue to use the service on a monthly baqsis, I don't understand the benefit of being a Gold member
There is the bait price with photo... no mention of the add ons to complete the order and the flowers received didn't look like the picture at all. The only saving grace was that my wife liked them anyway.
So far so good, larger selection than 1800flowers. We'll see how they look.
I was very disappointed with how small the plant was, since I upgraded to the $45 premium. Unless I get a refund I won't use this site again!
The box of candy was very small
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members