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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Clay P.
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Flowers looked great, the hidden handling fees should be included in the initial/advertised prices though. It seems like that totally negated the discount. Probably won't order from here again because of it.

Date of experience: May 6, 2020
Mary V.
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Everything was okay until I researched codes. When I got a discount code the price of the flowers went up. Then when I applied for 20% off and gave my email the price went up. Then when I actually placed the order for $19.99 flowers I was charged 14.99 for handling which wasn't mentioned until checkout. That's fine but it would have been nice to know in advance and the price changing wasn't very nice.

Date of experience: May 6, 2020
Barb P.
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Easy process of picking and checking out the perfect flowers. Received order in timely manner. Beautiful flowers but not what I ordered. Had some of the same color scheme but was missing the yellow, the reason I chose those over another. Its okay though, recipient still really enjoyed them

Date of experience: May 6, 2020
Maritza G.
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Great, wonderful flowers
May 6, 2020

Great, wonderful flowers

Date of experience: May 6, 2020
Allen R.
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Very satisfied with entire process
May 6, 2020

Very satisfied with entire process.

Date of experience: May 6, 2020
Susan M.
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Easy to order
May 6, 2020

Easy to order - excellent price - lovely flowers

Date of experience: May 6, 2020
Kara D.
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Love ordering from here!
May 6, 2020

Love ordering from here!

Date of experience: May 6, 2020
James L.
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Used you before...
May 6, 2020

Used you before...never a problem.

Date of experience: May 6, 2020
Ofelia O.
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Shopped here so many times before and very happy with your service. Thank you

Date of experience: May 6, 2020
LORI K.
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DELIVERY CHARGES WERE BETTER THEN MOST PLACES

Date of experience: May 6, 2020
Linda M.
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Good this time but we had trouble the last time. Wrong bouquet wrong date. Giving you another chance. I sent these flowers to my sister-in-law for her birthday. I would have liked to receive a photo from the florist, as I purchased the "seasonal bouquet" and have no idea how it looked. But I do know she got them on time.

Date of experience: May 6, 2020
Mary A.
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The flowers were beautiful and the customer service excellent. The website was very easy to use. Thank you.

Date of experience: May 6, 2020
Betsy M.
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The delivery charge seemed excessive to me
May 6, 2020

The delivery charge seemed excessive to me.
However the flowers were exactly like the photo online. Very happy about that.

Date of experience: May 6, 2020
Joy H.
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The flowers were a bit old and the leaves were quite wilted. I think the photos were definitely way better.

Date of experience: May 6, 2020
KN G.
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Good products and service
May 6, 2020

Good products and service.

Date of experience: May 6, 2020
beau B.
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65 bucks for dozon flowers and the arrived half dead and no open deleivery for mothers day over a week prior

Date of experience: May 6, 2020
Jacquelyn D.
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Hard to answer the 2nd and 3rd question until order is received.

After checking with my cousin, the recipient, I am very happy with the order. I think the price charged was different from what I initially looked at, but this part of the checking out procedure happens very quickly. I would have liked to know what the additional weekend shipping charge would be before getting to the checkout.

Date of experience: May 6, 2020
Jan L.
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Delivered on time, and recipient loved them.

Date of experience: May 6, 2020
Joan M.
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Great!
May 6, 2020

Great! Never had any problems! They are my go to flower ordering site!

Date of experience: May 6, 2020
Shannon C.
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Sometimes your website inserts another NEW page of yours, like I have to start the order over again, or I have ordered twice. I have gotten use to this characteristic, but it is annoying and sometimes frightening (do I start over...is the original order floating around and eventually am I going to be billed twice)

Date of experience: May 6, 2020