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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Julian A.
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Product was nice but for the price I thought it would have been much larger I would have called this item a small to medium sized item

Date of experience: December 15, 2015
Diego C.
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Flowers were great
December 15, 2015

Flowers were great. I paid for a 4 hour delivery service which was approximately 1 1/2 hrs late. I feel cheated paying for that rush delivery service.

Date of experience: December 15, 2015
CINDY F.
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Seems very easy ordering procedure
December 15, 2015

Seems very easy ordering procedure. We will see how we like the flowers before we make any other ordering decisions.

Date of experience: December 15, 2015
Mike G.
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Really quick and easy and saved money over another site. It would have been nice to know the delivery charges up front.

Date of experience: December 15, 2015
cesar a.
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Flowers arrived on time and were beautiful
December 15, 2015

Flowers arrived on time and were beautiful.
Not on the low budget side.

Date of experience: December 15, 2015
Angela G.
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Great Quality, Great Price!
December 15, 2015

Great Quality, Great Price! My recipients are always pleased with the arrangements I send them.

Date of experience: December 15, 2015
DEBRA V.
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Prices were ok for the product.Service charge was a bit much.I would have ordered more.But by the time all the charges were tacked on.I only ordered one.By the way.I went to my moms house. Arrangement was a bit sloppy and the some of the Holly berry branches were dried out. First thing my dad showed me.

You don't need my full name for Display comments!

Date of experience: December 15, 2015
Shelley S.
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Awesome!
December 15, 2015

Awesome! Hoping what I bought also exceeds expectations

Date of experience: December 15, 2015
rebecca c.
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Great service
December 15, 2015

Great service

Date of experience: December 15, 2015
Matt H.
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I was attracted by the ease of ordering and supposed same day delivery, however the gift was not delivered until 2 days after the promised delivery date. I emailed customer service three times, and the matter was finally resolved after I called them on the phone. They did give me a free upgrade.

Date of experience: December 15, 2015
Jenn h.
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Paid extra for delivery within four hours
December 15, 2015

Paid extra for delivery within four hours.
That didn't occur.
I was refunded but would have used a local florist had known that they weren't garunteed to be there.

Date of experience: December 15, 2015
Melinda T.
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The flowers were lovely and were on time!
December 15, 2015

The flowers were lovely and were on time!

Date of experience: December 15, 2015
alex B.
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Perfect so easy
December 15, 2015

Perfect so easy

Date of experience: December 15, 2015
Crystal W.
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It was supposed to be a surprise...
December 15, 2015

It was supposed to be a surprise...so I put my phone number as it stated if it was a surprise...however it was not because MY phone number was on the card. Very disappointed...

Date of experience: December 15, 2015
Becky A.
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My friend was overjoyed with fruit basket!
December 15, 2015

My friend was overjoyed with fruit basket! Very nice quality fruit.

Date of experience: December 15, 2015
Cheryl P.
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The arrangement was much smaller than pictured online. I ordered the Deluxe size (medium) and it looked exactly like the small option. Had I known, I would have ordered the Premium.

Date of experience: December 15, 2015
Breanna H.
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Very easy to order, reasonably priced, and on time delivery. I will definitely order again!

Date of experience: December 15, 2015
Kim Q.
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The shopping experience was fine but the shipping and handling was a lot.

Date of experience: December 15, 2015
Linda s.
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Easy as it gets
December 15, 2015

Easy as it gets. Wonderful choices.

Date of experience: December 15, 2015
rose t.
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I ordered from flowerdeliveryexpress last it was a nightmare praying your a lot better than them.so far so good! You guys are great id use you again

Date of experience: December 15, 2015