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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kathleen S.
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Delivery did not occur on the date I wanted but they were apologetic and upgraded what I paid for making up for it

Date of experience: December 16, 2015
Danny L.
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Didnt like how the 14.99 fee appeared at end very shady probably wont buy again.

Date of experience: December 16, 2015
Elizabeth F.
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Quick and easy and same day delivery!
December 16, 2015

Quick and easy and same day delivery!

Date of experience: December 16, 2015
Bridget L.
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I compared 3 different sites for prices and your site was cheaper today.

Date of experience: December 16, 2015
Vanessa P.
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My mother loved them
December 16, 2015

My mother loved them.

Date of experience: December 16, 2015
Diana V.
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I ordered a Hanukkah card and it just came on a normal card.

Date of experience: December 16, 2015
Cherish C.
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Well since my husband never received the bouquet I sent him, I am terribly upset with the service of your company. I do expect full reimbursement (not in the form of credit). I will not be using your company again. Thanks for your time.

Date of experience: December 16, 2015
Devon H.
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The price was good...
December 16, 2015

The price was good... the delivery not too sure. They were delivered to the shipping department at the facility that the recipient works. A totally different building than where her office is. The recipient had to get to shipping and receiving by 4 pm because that's when they were closing. But my email notification said they were delivered at 11:22 am, thinking they were delivered to her. Had I known they weren't going to be delivered to HER and she was going to have to retrieve them at the shipping department I would not have ordered in this manner. Half the fun of receiving flowers on your birthday at work is the element of surprise (in a nice manner) not "come pick up your package, we are about to close"!

Date of experience: December 16, 2015
Maxine H.
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...
December 16, 2015

Date of experience: December 16, 2015
Lora M.
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So far so good, will wait to see the delivered product.

Date of experience: December 16, 2015
Gail R.
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Thank you for your speedy response to my communique
December 16, 2015

Thank you for your speedy response to my communique.

Date of experience: December 16, 2015
Holly W.
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December 16, 2015

Date of experience: December 16, 2015
Greg A.
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Very Quick and easy
December 16, 2015

Very Quick and easy

Date of experience: December 16, 2015
Barbara S.
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Surprised at all additional fees not stated up front. Why same day delivery of $2.99, then additional fee of $14.99 for expedited service?

Date of experience: December 15, 2015
California
1 review
1 helpful vote
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Rude lady over the phone. I was displeased with her tone.

Date of experience: December 15, 2015
mayra m.
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December 16, 2015

Date of experience: December 15, 2015
Carol N.
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Shopping was easy
December 16, 2015

Shopping was easy. I received an email as soon as my order was delivered. The flowers were just like the photo. Very pleased.

Date of experience: December 15, 2015
Patricia C.
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I used from you flowers for the first time last Christmas. The product and service were better than I'd gotten by calling a local florist directly.

This year my parents said the arrangement wasn't as nice overall but it was fresh. I ordered December 5th and asked for delivery December 14th. The arrangement didn't arrive until the 15th.

Date of experience: December 15, 2015
Laua I.
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Your online ordering is very easy and the floral arrangements were beautiful!

Date of experience: December 15, 2015
Melvin G.
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Great experience!
December 15, 2015

Great experience!

Date of experience: December 15, 2015