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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rachel J.
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Flowers delivered on time with proper handling. I am satisfied.

Date of experience: May 10, 2020
mary H.
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I was happy with the flowers and they were delivered exactly as they were supposed to be-right on the date asked. I was surprised with the delivery fee though.

Date of experience: May 10, 2020
Massachusetts
1 review
0 helpful votes
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Flowers never came
May 10, 2020

I ordered flowers on may 4th to be delivered may 9th, for mothers day. I spent almost $200 on two orders. I contacted them on the 9th after 5pm as the flowers werent delivered yet. They said they were looking into it. It is now mothers day and no flowers for my mom or mother in law. Way to ruin a holiday. I have ordered from them previously and the order was beautiful which is why i reordered. I am extremely disappointed.

Date of experience: May 10, 2020
Sherrie Q.
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Item received was just as portrayed on the website. Very nice!

Date of experience: May 9, 2020
Jeena I.
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Sólido
May 10, 2020

Sólido

Date of experience: May 9, 2020
Beverly N.
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Easy to access choices very affordable
May 10, 2020

Easy to access choices very affordable

Date of experience: May 9, 2020
Brianna M.
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The flowers were not near what the photo showed and I paid for the one that was suppose to look like the photo on the site. I'm actually very disappointed in the amount of flowers received. I have a stick photo from you and a photo of the bouquet and it doesn't compare at all. The good thing is that they were delivered exactly when they were suppose to be so that was wonderful. I don't know if I would order again because how sad the bouquet looked though. Each flowers was healthy and smelled great but only a few flowers..

Date of experience: May 9, 2020
patrick L.
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Extremely expensive delivery
May 10, 2020

Extremely expensive delivery

Date of experience: May 9, 2020
Hugh G.
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Easy, fast,nice assortments,moderately priced. Those that received the flowers, were very pleased. Hugh

Date of experience: May 9, 2020
Dennis f.
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Smaller than it showed
May 9, 2020

Smaller than it showed

Date of experience: May 9, 2020
Jimmie B.
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I am very pleased with your company and the people I send flowers to say the flowers are beautiful.

Date of experience: May 9, 2020
D O.
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Was supposed to get free shipping nowhere to enter it.

Date of experience: May 9, 2020
Pimjai W.
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I found what I was looking for and it was easy to check out. This order was a gift to my little sister and she loved her flowers. Thank you!

Date of experience: May 9, 2020
vincent R.
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Very impressed with every order I've placed and with the flowers as well. The balloons are spectacular and last longer than any other I've ever purchased before.

Date of experience: May 9, 2020
Bridget Y.
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You have always been so good with on time deliveries and communications!

Date of experience: May 9, 2020
RAE R.
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I've never been disappointed, excellent service.

Date of experience: May 9, 2020
John J.
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They delivered the flowers, but never rang the bell. Flowers just left on the doorstep. Other than that, they were as pretty as the picture portrayed.

Date of experience: May 9, 2020
Kirsten L.
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Great service recipients seem happy with product.

Date of experience: May 9, 2020
New York
1 review
0 helpful votes
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Stay Away
May 9, 2020

I placed 4 orders about two weeks before Mothers' Day, all for Mothers' Day. Two were shipped and arrived timely.

The third order was to have arrived on Thursday before Mothers' Day. It was never shipped nor delivered. I am now on my second call to the company trying to straighten this out. Their solution is to have me make a third call to them to check yet again on what went wrong. They are certainly sucking the joy out of sending flowers.

The fourth order was for my daughter in law who lives in an apartment building. Even though I received an email saying the flowers had been delivered, she did NOT receive them. When I insisted that the flowers be resent, the customer representative actually hung up on me. Now they are telling me that it's my responsibility to check with UPS. Again, making this extremely unpleasant.

This is not the first issue I have had with this company. The last time I ordered flowers one out of three orders were mishandled. I specifically ordered a bouquet of Irises to be sent to my friend Iris. Not even one Iris in the bouquet.

I will be posting this review everywhere I can.

Date of experience: May 9, 2020
New Jersey
1 review
0 helpful votes
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Roses were flattened and a one was broken, I purchased a heart ballon and they did not include the ballon either. It was definitely not worth $100 for a tiny bear and broken roses. Was not happy with my purchase at all, and all I wanted was a nice gift for my mom for Mother's Day. Very disappointed.

Date of experience: May 9, 2020