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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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JOANN A.
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USER FRIENDLY THANKS
January 5, 2016

USER FRIENDLY THANKS

Date of experience: January 5, 2016
Michael D.
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This website is so easy to use and the flowers are always so beautiful.

Date of experience: January 5, 2016
GARY O.
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GOOD SERVICE, surprised at handling fee all should be shown before offering extra services
BOUGHT Flowers from you thinking it would not be like flow.com & there unopened flowers - sorry don't like waiting to see if I got My/What I ordered/paid for

Wife happy S_O_O
We are OK

Date of experience: January 5, 2016
Misty C.
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Wasn't clear where to put the recipient's name
January 5, 2016

Wasn't clear where to put the recipient's name. Selection is limited. I paid the higher price to get the fullest looking flowers. Picture of delivered flowers did not look like that of the choice I made online. Looked like the level 1 flowers instead of level 3.

Date of experience: January 5, 2016
Leigh A.
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Y
January 5, 2016

Y

Date of experience: January 5, 2016
Kayla U.
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Was a little disappointed because the flowers looked thrown together and nothing like the picture.

Date of experience: January 5, 2016
Sarahann L.
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The flowers were not as plentiful as what I expected. The handling fees seemed a little steep.

Date of experience: January 5, 2016
Marcel o.
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...
January 5, 2016

Date of experience: January 5, 2016
krissy K.
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Arrangement looked very nice
January 5, 2016

Arrangement looked very nice

Date of experience: January 5, 2016
Rebekah S.
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Thank you!
January 5, 2016

Thank you! Good service

Date of experience: January 5, 2016
Antoinette S.
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The flowers were a gift and i had hoped they would be delivered early in the day and they were. The person who received them loved them and sent me a picture. I was very pleased because a lot of florist will show you a picture of what they will deliver for you and it turns out to be something different. This is the second time i have used your company and i am very pleased. I like your prices, and as long as you don't get outrageous with them, i will continue to use you. Thanks again

Date of experience: January 5, 2016
Shell C.
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Great site, great prices, delivered on time
January 5, 2016

Great site, great prices, delivered on time. Flawless.

Date of experience: January 5, 2016
Brittany Z.
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The flowers looked beautiful!
January 5, 2016

The flowers looked beautiful!

Date of experience: January 5, 2016
Keith B.
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Great selection and great prices
January 5, 2016

Great selection and great prices. The customer service was great, also.

Date of experience: January 5, 2016
Beatriz B.
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Fast easy...
January 5, 2016

Fast easy...the only critic is the tracking system.for me it would be great to really be able to track order time of delivery...other than that great...

Date of experience: January 5, 2016
Lydia C.
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I paid for the premium flowers thinking it was going to have more flowers and look better than the one I saw on the website but the flowers delivered didn't look like the one I saw on the website. It was lacking variety. It was disappointing.

Date of experience: January 5, 2016
Jessie C.
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Hello
January 5, 2016

Hello. I purchased flowers for my mothers bday yesterday. Paid extra for 4hr service. The flowers were dropped and left at the front door same time she was home. They sat outside for a solid 5 hrs in the cold and were wilted and damaged. Kinda bummed because it was for a special occasion.

Date of experience: January 5, 2016
melissa K.
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Wish it was delivered sooner but pleased with the basket.

Date of experience: January 5, 2016
YVONNE A.
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I WILL ONLY SHOP WITH HENRY HAMPTON
January 5, 2016

I WILL ONLY SHOP WITH HENRY HAMPTON. I purchased the flowers yesterday, January 4,2016 for a co-worker and they were beautiful but upon arrival today she made the comment that the flowers were dying and she was correct, the flowers had already started turning brown and wilting and the vase was filled with water. I am not very please with that at all. I spent $60.00 plus dollars for the arrangement. Are you going to send me another arrangement or reimbutse part of my money? I really hate to say this and I know there are other florist out there besides the one I normally use but decided to give you a chance and I am not pleased today with the end product.

Date of experience: January 5, 2016
April w.
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Very happy with the whole experience
January 5, 2016

Very happy with the whole experience

Date of experience: January 5, 2016