Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The flowers were beautiful and really loved by the recipient!
So far so good. I hope that my friend enjoys the flower arrangement that I have chosen for her.
Order delivered next day instead of same day.
Awesome! Easy to use sight and fantastic prices! No hidden fees to scare you at checkout either!
I thought the flowers were pretty.
Really nice site. Easy to use, Thanks
Thanks for the easy experience
We ordered the flowers for our daughter-in-law in California. She loved the arrangement of flowers. Thank you for delivering them on the same day. We will order from you again.
The presentation was great, but I paid extra to have the flowers delivered within a four hour time frame and they arrived two hours late. I would appreciate my money back that I paid for the extra service that I did not receive. Other than that, I am satisfied.
The item i selected was supposed to arrive with a blue vase and a few blue flowers in the arrangement (blue being the recipients favorite color)
However when the item arrived the vase was clear and there were no blue flowers. When i contacted fromyouflowes.com to inform them of the situation i was told that flowers are seasonal and possible substitutions were a possibility. Needless to say i was a bit disappointed in my experience with this merchant.
Great except that if I wanted to change my item but not any of my info, I had to restart completely and renter everything! Also, mobile version is glitchy but everything else fantastic! Even calling me to let me know it wasn't going to make it was amazing but then you didn't just stop there! You refunded me the same day charge, put an apology note from you guys, and upgraded my order! Fantastic job guys! Thank you!
Ordered a flower arrangement for my aunt's funeral. When I arrived at the service I looked around the other floral settings until I saw my order. Two (2) lillies in a glass vase. It was embarrassing. Really for $67 just two flowers in a vase. Very disappointed. Won't use you again.
I ordered a succulent arrangement. I understand that the actual arrangement will look different but this is NOT AT ALL what I ordered. It isn't even close. It looks like a high school kid put this arrangement together.
SO far the shopping went fairly easy and very good pricing.
What my daughter received was not even close to what we ordered!...I have pictures of what was received if you care to see them.
SUPER GREAT PRICES AND CUSTOMER SERVICE IS EXCELLENT
First time...but its a best way to start
Nice product, delivered on time.
Always buy my flowers from Springbrook, your the best in Farmington & Farmington Hills
Good Price Fast delivery
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

