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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Madeline I.
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Good website, quick and easy!
January 7, 2016

Good website, quick and easy!

Date of experience: January 6, 2016
Ida A.
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Easy to make a selection and input information to send flowers to a friend in another state.

My friend texted me a photo of the arrangement and it didn't look near as fabulous as the picture I chose on-line for the arrangement. It was a little disappointing, but the flowers certainly cheered up my friend that is recovering from surgery.

Date of experience: January 6, 2016
Doreen S.
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I WASN'T TOLD ABOUT S/H CHARGE
January 7, 2016

I WASN'T TOLD ABOUT S/H CHARGE. DON'T LIKE SURPRISES EVEN IF IT'S $4.99.

Date of experience: January 6, 2016
Joan I.
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Expensive
January 7, 2016

Expensive. But other than that, I was happy.

Date of experience: January 6, 2016
Shawn W.
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My mother loved her flowers and said they were gorgeous

Date of experience: January 6, 2016
Arnold O.
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Excellent!
January 7, 2016

Excellent!

Date of experience: January 6, 2016
Phyllis S.
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Super easy!
January 7, 2016

Super easy! My friend was delighted with her delivered flowers!

Date of experience: January 6, 2016
Darby W.
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When I first placed this order, the flowers were to be delivered to the hospital. My daughter had been released just prior to the delivery. Thank-you so much for contacting me to get another delivery address. Unfortunately, my dyslexia kicked in and I transposed the house numbers. Again, thank-you so much for contacting me to get the delivery address corrected. My daughter received her bouquet, she was so happy, she said "it made my day, they are beautiful"...that's exactly the response I was looking for. Thank-you for being so wonderful and making it easy for me to make her feel better.

Date of experience: January 6, 2016
Robert S.
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...
January 7, 2016

Date of experience: January 6, 2016
William Y.
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Always outstanding
January 7, 2016

Always outstanding - Do not change a thing.
Thanks for the Great Service.

Date of experience: January 6, 2016
Bernice W.
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I have been very happy with the service and the delivery people are so nice!

Date of experience: January 6, 2016
Linda A.
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Super easy and great prices!
January 7, 2016

Super easy and great prices!

Date of experience: January 6, 2016
debbie m.
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My order was not delivered on the date promised
January 7, 2016

My order was not delivered on the date promised. I had to call Fromyouflowers to find out what happened. Thanks to Tina, she was able to get my order delivered on the next day to my granddaughter for her 9th birthday.

Date of experience: January 6, 2016
michael Q.
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Quick, painless and easy In addition to my first response

I didn't see the flowers. The recipient, Ms. Hernandez saw the flowers on 1/6/2016 at 1730h. She was delighted and surprised. She needed a mood change to lift her spirits. Thanks guys

Date of experience: January 6, 2016
Carrie C.
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I ordered a heart spray for my mother-in-laws funeral. They did not have the heart so they substituted just a spray in same colors. I paid the expedition fee and it still was several hours late, when I talked to the customer service rep and she finally told me what was going on and she said she would refund the fee and give me another 15percent off, which I thought would be refunded but is actually a credit that expires in 2 weeks and I will defiantly NOT use. So I am really disappointed in fromyouflowers and will make sure to call the florist direct next time.

Date of experience: January 6, 2016
Brian M.
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EASY TO USE AND GREAT SELECTION
January 7, 2016

EASY TO USE AND GREAT SELECTION

Date of experience: January 6, 2016
Michael E.
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Just made my 4th order in a year and a half
January 7, 2016

Just made my 4th order in a year and a half. All good experiences.

Date of experience: January 6, 2016
Jason S.
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My flowers weren't delivered on the day that the confirmation email said that they were. The flowers weren't delivered until I called to ask why my girlfriend had not received the flowers on time (expedited delivery) and why she didn't receive them AT ALL even when the florist had claimed that they did indeed complete the job even though they did not. The florist lied. I was only refunded the expedited fee and the same day delivery fee. I feel like I should habe only been charged they cost of the flowers themselves and nothing more. I am unsure if I will ever use this service again. I don't think it's right that the company itself did not accept blame for what happened in the form of refunding me their part of the fees. Please respond back to me.

Date of experience: January 6, 2016
Kathleen M.
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Was easy to order, gift was beautiful, birthday girl was very happy!

Date of experience: January 6, 2016
K S.
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Easy and efficient to order but would've liked an earlier delivery

Date of experience: January 6, 2016