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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Milena B.
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Advertised same day delivery but then charged for it and then on top of the service and handling. I would have expected for $14.99 service and handling it would have included same delivery. Not be charged for both.

Date of experience: January 7, 2016
Alexander K.
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Very satisfied with your selections and prices The delivery time was not what i had payed for(morning)

Date of experience: January 7, 2016
Terrah F.
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Well picture showed full flowers and when arrangement was received it didn't even have same flowers as arrangement on website

Date of experience: January 7, 2016
Sammy S.
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Expected a bigger size product
January 7, 2016

Expected a bigger size product. But everything was fine.

Date of experience: January 7, 2016
Meredith B.
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Easy ordering, delivered as promised, receipiant happy. I was disappointed that the colors of certain flowers were changed. Pic showed orange lilies and yellow roses...they were reversed which wouldn't mean much except those flowers in those colors had special meanings to receiver.
Bouquet also could have been arranged a little more neatly, looked a little shoved together

Date of experience: January 7, 2016
Richard T.
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Easy process
January 7, 2016

Easy process. Friendly website.

Date of experience: January 7, 2016
Amanda S.
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Unfortunatly I have been a loyal customer but this is three times in a row that I have been disspointed in the service and product. The current delivery was ontime but the arrangement was not very nice.

Date of experience: January 7, 2016
embarassed b.
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You made everything simple and quick
January 7, 2016

You made everything simple and quick. Just the way I like it when shopping online... this was the initial thought. But once I received the confirmation email Jan 6,2016 the recipient did not receive it. So I had to send an email today, the 7th, and inquire about the flowers and they just came in. The flowers were beautiful but i'm disappointed they were late. Made me look stupid. Anticlimactic. Oh well.

Date of experience: January 7, 2016
T L.
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Girlfriend was very happy and satisfied with her flowers.

Date of experience: January 7, 2016
Brian T.
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...
January 7, 2016

...flowers were awesome thanks

Date of experience: January 7, 2016
roxanne t.
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My sister liked them I didnt get to see them
January 7, 2016

My sister liked them I didnt get to see them

Date of experience: January 7, 2016
Corey L.
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Good service and quality, could be alittle bit better pricing but overall good quality.

Date of experience: January 7, 2016
Kim M.
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Great!
January 7, 2016

Great!

Date of experience: January 7, 2016
Barbara L.
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The flowers cost more than I thought they would,because the full price was not up front. I am not sure if I got 20% off or not. My friend was happy. She said the flowers were beautiful.

Date of experience: January 7, 2016
John J.
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Had to call to confirm the product was delivered
January 7, 2016

Had to call to confirm the product was delivered.

Date of experience: January 7, 2016
Connie G.
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Easy to order products that are delivered with a friendly smile.

Date of experience: January 7, 2016
Taya D.
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Tried to call and change order
January 7, 2016

Tried to call and change order.was told it was too late and they couldn't get ahold of anyone..

Date of experience: January 7, 2016
kristen I.
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M
January 7, 2016

M

Date of experience: January 7, 2016
Rick S.
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Quick response and high quality
January 7, 2016

Quick response and high quality

Date of experience: January 7, 2016
Melissa K.
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The selection was amazing!
January 7, 2016

The selection was amazing!
But, the flowers were not delivered same day.
However, I was contacted right away this morning and made aware of the situation. I was given a credit and an apology.

Date of experience: January 7, 2016