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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I think it's excessive to add two charges for same day delivery.
Usually exceptional, but this is the first time that the flowers were not up to the premium standards I expect from fromyouflowers.com. This comment does not change my overall opinion, nor downgrade my opinions, but I surely hope this is not a trend for 2016.
Good flowers but delivered late. Disappointed.
It was deliverd a day late
I had an expedited order to be delivered on the same day and my order was not delivered after 5 hrs. The operator realized this when I called looking for my order and told me that my expedited fee will be refunded. Unfortunately the person I was giving this to got the flowers before she was heading home from work. Not good enough. One reason why I don't like using franchises for such small order. We little guys are ignored.
My aunt loved the flowers.
VERY DISAPPOINTED
The flowers we received a day late, were not even close to the picture. It seems to be the smaller less expensive arrangement than the one pictured.
A phone message was left at the phone # given but this was left at 4:15 pm.
We received a call today stating they were going to deliver the flowers this afternoon because the think they have another delivery in our area before asking when we would be home, told the lady we would be home untill 10am my wife had a appointment at 10:30 for about 1-1/2 hrs then leaves for work at 2:30.
They did deliver the flowers around 10:00 am.
Not happy with the follow up from the florest, and the arrangement was not what was pictured.
Very Disappointed
The service and handling fee of $14.99 is excessive and almost caused me to choose a different company.
Thanks for being user friendly
Love that you are with ebates!
EASY!
The flowers were very pretty and smelled wonderful. Thanks you for making my friend so happy!
The flowers are wilted and I have a picture. Who should I send the picture to?
I paid extra to have them get to recipient before noon. They arrived at 1:15.
It would've been nicer to know about the "handling" charge up front.
Great prices with free shipping, Thanks
My flowers are beautiful, couldn't be happier!
Did not arrive in time frame that I paid extra for.
I would like to have provided special instructions
I'm very impressed with how quick ordering flowers and delivery!
Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members