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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lisa b.
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Started out bad as the first flowers were not like the ones pictured I paid for I was disappointed but you sent new flowers today that were nicer and at least you tried to make the situation right so thank you so much I will recommend you still. However I think you should be more straight forward in your advertising.

Date of experience: January 12, 2016
Kari F.
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Easy to order
January 13, 2016

Easy to order. Would like a better selection at a lower price point.

Date of experience: January 12, 2016
Yung S.
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I'm frustrated that I can't add my credit of $12.39 to be combined with the free delivery option, and the system made me redo everything 5 times.

Date of experience: January 12, 2016
mary p.
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I like the way the balloons matched the arrangement. It was a delightful get well gift.

Date of experience: January 12, 2016
Jessica T.
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I am not happy at all
January 13, 2016

I am not happy at all. First of all the flowers did not get delivered on the recipients birthday as they were promised. They were not delivered until 530 the next afternoon. The flowers were not as pictured. Not even close. The bouquet is dull. Very unhappy.

Date of experience: January 12, 2016
Kelly W.
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Recipient received flowers
January 13, 2016

Recipient received flowers. He loved them. Supposed to be delivered by noon, but delivered around 330. Received reimbursement for expedited shipping. Kelly Wright

Date of experience: January 12, 2016
Jessica G.
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My friend just moved back to the area so it was a welcome/birthday basket. It was hard to decide what to get a guy so quickly but he loved it! Filled with all his favorites!

Date of experience: January 12, 2016
Buddy L.
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You should mention the service & handleing charge, Otherwise everything was great with your service & products

Date of experience: January 12, 2016
Nicole m.
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I love your service for all my floral needs
January 13, 2016

I love your service for all my floral needs. Used you folks many times. I had one situation where my delivery was never made and your customer service took care of it immediately. Great service all around!

Date of experience: January 12, 2016
Rachelle G.
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Satisfied with services
January 13, 2016

Satisfied with services

Date of experience: January 12, 2016
shirley J.
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Day later then expected
January 13, 2016

Day later then expected

Date of experience: January 12, 2016
Bobby R.
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My mom love the flowers
January 13, 2016

My mom love the flowers. Thanks

Date of experience: January 12, 2016
Brett L.
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...
January 13, 2016

Date of experience: January 12, 2016
Jade K.
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Your online website is very easy to navigate
January 13, 2016

Your online website is very easy to navigate. I love the same day delivery!
My mom got the flowers and they do not look anything like the ones I chose online, half of the leaves are dead on it. Not worth the money! Not a happy customer!

Date of experience: January 12, 2016
Brooke R.
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It was easy but a little most expensive than I thought after shipping and handling.

Date of experience: January 12, 2016
Parminder S.
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Absolutely love their same day delivery option
January 13, 2016

Absolutely love their same day delivery option. Great quality of flowers.

Date of experience: January 12, 2016
Cathie E.
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You have a user friendly website, which I appreciate. My star ratings above would have been higher if the plant I actually ordered was the one the person I sent it to actually received. Instead, she received an orchid, which would not have been my choice, however, my friend seemed pleased.

Date of experience: January 12, 2016
Jayma A.
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Fast and easy no hassle same day delivery saved $12 with Google discount

Date of experience: January 12, 2016
Gayle J.
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Good selection and easy to use website
January 13, 2016

Good selection and easy to use website

Date of experience: January 12, 2016
Katherine M.
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Great
January 13, 2016

Great. Thank you.

Date of experience: January 12, 2016