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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dina B.
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Easy and quick!
January 16, 2016

Easy and quick! THANK YOU!

Our daughter was surprised to receive a beautiful floral arrangement for her Birthday. She sent me a photo of the flowers and they are lovely! THANK YOU

Date of experience: January 15, 2016
Maria K.
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The flowers were pretty!
January 16, 2016

The flowers were pretty!

Date of experience: January 15, 2016
Kia K.
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Delivered via UPS in a box...
January 16, 2016

Delivered via UPS in a box...not what I expected! I am very embarrassed because they were purchased for a co worker.

Date of experience: January 15, 2016
Imani K.
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Easy to order
January 16, 2016

Easy to order.
Shipping was free.Arrived on day promised but late in evening.

Date of experience: January 15, 2016
Jim H.
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Very good, except for limited products to choose from for the zip code entered.
Delivery was on time, and recipient was very pleased.

Date of experience: January 15, 2016
Pip S.
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Delivered on time
January 16, 2016

Delivered on time.

Date of experience: January 15, 2016
Christina D.
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Very satisfied!
January 16, 2016

Very satisfied!

Date of experience: January 15, 2016
carla c.
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Did not have the purple paisley over priced
January 16, 2016

Did not have the purple paisley over priced. Check picture sent in the day of delivery

Date of experience: January 15, 2016
monica o.
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My order was delivered on 1/13/16 but was due be delivered on 1/15/16. They wilted the next day. My mother was not happy with the replacement order and the fact the florist took her flowers, gave her another delivery and said they would be back with her replacement. I had to call and find out if the replacement was from me. It was confirmed it was but because she was not sure, It ruined a seperate ssurprise delivery due on 1/16/16 because we had to tell her we didn't know if they were from me as replacement or her other daughter which she didn't know was sending flowers. It was for my mom's birthday. Everything was ruined. We recently lost our sister to cancer. My mother cried. I was very disappointed. Also, the first customer service rep I called to report the flowers had wilted was very nice and professional. The last customer service rep i spoke to today 1/15/16 was not professional and pointed out to me I paid for the florist created flowers so I shouldn't expect to recieve the same order as the original order that was received. I was mad at her unprofessional manner. Oh well.

Date of experience: January 15, 2016
Lois M.
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My daughter was thrilled
January 16, 2016

My daughter was thrilled. Made staying in bed to get well much easier.

Date of experience: January 15, 2016
Tanya S.
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Site said 20% off for subscribing my email, but it looks like the discount is applied regardless.
Flowers that were delivered were pretty, but not what I was expecting based on the picture of what I ordered.

Date of experience: January 15, 2016
sue J.
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Won't buy again from here again, unless they make sure the florist that they use uses flowers that are fresh and they give you your monies worth. Order flowers for my sister Birthday and she stated that the flowers would probably only last another day before their dead. She just got them today.

Date of experience: January 15, 2016
Deanna G.
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Quick easy!
January 16, 2016

Quick easy!

Date of experience: January 15, 2016
kelly t.
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Fast and easy, love the aa ADVANTAGE MILES BONUS
January 16, 2016

Fast and easy, love the aa ADVANTAGE MILES BONUS. FTD can never get the orders correct, but you guys always! Get my orders correct and on time! Thanks.

Date of experience: January 15, 2016
Boyd M.
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Quick and easy, and fair pricing
January 16, 2016

Quick and easy, and fair pricing.

Date of experience: January 15, 2016
Cindy F.
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There is one thing i would like to suggest..
January 16, 2016

There is one thing i would like to suggest. I wound up having to redo my order like twice because I wanted to change the options of balloons i had purchased and delete the bear off my order. But it did not have an edit button to just delete the bear you had to cancel the whole order and start over. It would be nice if you could adjust that so you can add or delete extra items at confirmation page of order. Thanks.

Date of experience: January 15, 2016
Amy K.
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I am extremely disappointed with the product that was delivered vs. what i ordered. I will not buy from this site again and do not recommend anyone else using them. There was only a few flowers in the bouquet compared to what i ordered. I will be calling customer service to notify them also in hopes that others dont receive the same thing.

Date of experience: January 15, 2016
Gena O.
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Much better experience than I had with another company not long ago.

Date of experience: January 15, 2016
sharon j.
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Convenient great price good product
January 16, 2016

Convenient great price good product

Date of experience: January 15, 2016
tracey B.
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No issues was easy to use
January 16, 2016

No issues was easy to use

Date of experience: January 15, 2016