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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rosa G.
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Ordering was super easy and flowers arrived on time and exactly as described. Will definitely use them again!

Date of experience: January 16, 2016
Marilyn M.
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Beautiful flowers delivered on time at a great price. I highly recommend From You Flowers.

Date of experience: January 16, 2016
Marcus W.
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Was great except I'm over seas and a day ahead and it wouldn't let me select the 14th for back home for my wife. But that's alright just have to plan a little better next time :)

Date of experience: January 16, 2016
anne Z.
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So easy and a wonderful choice
January 16, 2016

So easy and a wonderful choice. Thank you.

Date of experience: January 16, 2016
Kelly D.
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Very unsatisfied with the "Designers Choice"
January 16, 2016

Very unsatisfied with the "Designers Choice". I did call your company and expressed my being unsatisfied and after a lengthy conversation with "Jeff" I was told a $20 gift certificate/card would be emailed to me and that has yet to happen. Personally I would prefer a full refund but was advised that because I chose the "Designers Choice" your 100% satisfaction guarantee does not apply. No where on your website is that indicated. Regardless if I chose that selection or not, one would expect better out of skilled-professional designers, as I have been in the floral business myself. It's common sense that if someone is ordering flowers for a January birthday, you don't deliver a bouquet of fall color that is the size of a flower girls bouquet. It's pretty sad when the person you sent flowers to calls to thank you and then says to you,"I sure hope you didn't pay a lot for these flowers because they are skimpy and disappointing". True story! Can you please make sure I at least get my $20 gift certificate?

Date of experience: January 16, 2016
gretchen G.
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Good job
January 16, 2016

Good job.

Date of experience: January 16, 2016
Evita Y.
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The process was easy but not knowing all the costs involved until after placing the order was not expected. For the cost the arrangement sent was not what I expected. Very disappointed.

Date of experience: January 15, 2016
Chelsea Y.
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It Was Great, And Fast And Convenient
January 16, 2016

It Was Great, And Fast And Convenient.

Date of experience: January 15, 2016
Julie L.
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The flowers delivered from the florist were "dirty" and left at the front door unattended. The florist said they called, but on one was home so the entered the gate (when someone went in), without calling. When my aunt's daughter called the florist, they were rude and uninterested in listening to her. I will not order flowers from this site again!

Date of experience: January 15, 2016
Nicole K.
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So far it's been easy and fast!
January 16, 2016

So far it's been easy and fast!

Date of experience: January 15, 2016
Janet G.
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They were beautiful
January 16, 2016

They were beautiful.

Date of experience: January 15, 2016
Tammi D.
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My friend did not receive the correct flowers
January 16, 2016

My friend did not receive the correct flowers. I ordered purple flowers in a purple vase. She got yellow and Orange in a clear vase?

Date of experience: January 15, 2016
Patricia J.
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So quick and easy, I am not a pro with the computer and this was so simple to understand and order. I will deffinitely order again.

Date of experience: January 15, 2016
MARGARITA S.
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Service was excellent
January 16, 2016

Service was excellent. Delivery was on time.

Date of experience: January 15, 2016
Frank W.
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Nice arrangement, service was great
January 16, 2016

Nice arrangement, service was great.

Date of experience: January 15, 2016
lee o.
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Good communication
January 16, 2016

Good communication

Date of experience: January 15, 2016
Kevin D.
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I paid the extra fee for delivery by 12 Noon
January 16, 2016

I paid the extra fee for delivery by 12 Noon. Delivery was@ 1 PM

Date of experience: January 15, 2016
Kelly K.
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...
January 16, 2016

Date of experience: January 15, 2016
Marie C.
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Difficult to edit a price out costs
January 16, 2016

Difficult to edit a price out costs
Flowers arrived at service time not before. Would recommend
Giving earlier service time.

Date of experience: January 15, 2016
Latha G.
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I would have been happier if the delivery took place earlier.Otherwise I am very satisfied and would certainly recommend your company to my family and friends!

Latha

Date of experience: January 15, 2016