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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Isaak V.
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Easy and efficient to use
January 19, 2016

Easy and efficient to use. Got something for my girlfriend so I'll have to ask her what she thinks of it. Does seem maybe a bit high priced given the shipping cost, but it may be worth it for the quality.

Date of experience: January 19, 2016
Chris D.
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The only on-line florist I use
January 19, 2016

The only on-line florist I use.

Date of experience: January 19, 2016
Mike Q.
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I am a several time repeat customer because good quality and very easy to order

Date of experience: January 19, 2016
Gina M.
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I wasn't expecting for the price to jump so much based on the handling fees.

Date of experience: January 19, 2016
Dayatra B.
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I have no comment at this time
January 19, 2016

I have no comment at this time.

Date of experience: January 19, 2016
wayne U.
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This was a gift for my aunt who is recovering from illness. They stated that the flowers where really really nice and where delivered with profesionalism.

Date of experience: January 19, 2016
judith n.
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Too busy
January 19, 2016

Too busy

Date of experience: January 19, 2016
Bradley H.
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I didn't like being notified of the "Shipping/Handling" fee at the end of the purchase. I thought my purchase would be $46. Instead it was $61 at check out! A little disappointing. I understand you have fees like this, I would just like to know up front. I will probably stick with Pro Flowers or Sherrie's Berries in the future. I did like being able to use PayPal though!

Date of experience: January 19, 2016
Kristin G.
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The flowers that arrived were pretty but they did not match the picture online. I know they can't and won't be exact but they weren't even the colors pictured online. They were still nice flowers and I will continue to order flower from your site.

Date of experience: January 19, 2016
Henry D.
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Flowers arrived om time (overnight)
January 19, 2016

Flowers arrived om time (overnight). Colors & flower types did not match photo depiction. Price was very reasonable... I guess you get what you pay for. I was in a pinch, they came through.nce. I DO NOT like the opt out magazine subscription slipped into the bottom of the ad.

Date of experience: January 19, 2016
Irene Y.
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Very simple website, plenty of options
January 19, 2016

Very simple website, plenty of options. Easy to use!

Date of experience: January 19, 2016
Leah T.
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I greatly enjoyed how easy it was to order from this service even as last minute as the night before. They were delivered before noon just as promised and I was extremely pleased with that. My one concern is how much I paid for what was received. I understood the different levels of Premium vs. the other levels of purchase when it came to a flower purchase (as that is the one they explained on the website) but I do not understand what the difference in levels regarding my balloon purchase. I did not see a difference between the regular balloon bouquet and the one that was sent as the highest level ("Premium" I believe) of upgrade. Was I paying for an upgrade that only affects flower purchases? Or is the image shown misleadingly the highest level of upgrade?

Date of experience: January 19, 2016
ashley U.
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I've ordered several times from fromyouflowers.com and have always had a good experience. Better prices than other sites!

Date of experience: January 19, 2016
Meryl K.
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Easy site to navigate
January 19, 2016

Easy site to navigate. Ordered Sunday morning in UK and delivered same day Sunday morning in Dallas. Brilliant!

Date of experience: January 19, 2016
Mike M.
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Hope they are delivered within 4 hours
January 19, 2016

Hope they are delivered within 4 hours. Clock is ticking!

You did! Great job! Thank you!

Date of experience: January 19, 2016
Amanda D.
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Okay flowers okay delivery
January 19, 2016

Okay flowers okay delivery

Date of experience: January 19, 2016
Maureen E.
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I was pleased that the flowers were what was presented. I spoke to receipient and she said

They were fresh and that there was a nice variety of plants in the garden and had a few fresh flowers

As well. This is important since I am here in Mass and she is in Tx. The only negative I had is that when
I ordered I asked them to be delivered on the 18th. I had to call them back and make it the 19th when
The receipient was not well enough and may not be home until late in day on the 18th. I was assured
That change was made to the 19th. It was fortunate she came home early enough on 18th to receive them

Date of experience: January 19, 2016
joanne h.
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The bouquet looks NOTHING like what I ordered
January 19, 2016

The bouquet looks NOTHING like what I ordered. I paid for a deluxe pretty please with lots of colors and different flowers. The one that arrived did not look deluxe in size and only had daisies, carnations, a few roses and baby's breath. Not close to the photo of "pretty please" very disappointed. They had lost two family members on the same day, I wanted these flowers to bring joy and a smile to their face, and I trusted your company and what you advertise, to deliver exactly what I purchased.

Date of experience: January 19, 2016
Dale C.
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Easy ordering and delivery was on time
January 19, 2016

Easy ordering and delivery was on time. The actual product looked just like the photo on the website. Very pleased.

Date of experience: January 19, 2016
Patricia H.
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I had to call in to find out what happened to the delivery I had requested Sunday delivery and received no communication that it couldnt be delivered. I called on Monday around 5pm and flowers had not yet been delivered so I had to call the person (spoiling the surprise) to ensure she contacted me once they were received. Other than the lack of communication, the price and quality of the flowers delivered were excellent.

Date of experience: January 19, 2016