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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Emily m.
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Good
January 22, 2016

Good

Date of experience: January 21, 2016
Karen T.
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The selection and pricing seemed great until a surprise $15 service fee popped up on the final checkout screen. Was still an ok deal, or so I thought, until I saw the flowers that were actually delivered to my friend... Nothing like the picture. Waaaay less flowers, very underwhelming arrangement. Certainly NOT worth anywhere near what I paid for it. If this is how they conduct business, I would not order from them again.

Date of experience: January 21, 2016
Pam H.
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Very easy
January 22, 2016

Very easy. Will definitely use again

Date of experience: January 21, 2016
Dan I.
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A little surprised by price at checkout
January 22, 2016

A little surprised by price at checkout

Date of experience: January 21, 2016
Ardeene W.
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Service and handling charges result in a much higher cost than the flowers indicate. I will check to make sure the flowers are as pictured.

Flowers were ordered in CA to be delivered in MN for 90th birthday of relative. I just received a photo of the delivered flowers. Although they might be considered as beautiful, the arrangement appeared to be very limited and not at all as appealing as the advertised picture. I paid additional $10.00 for the deluxe size and it certainly didn't meet that standard. There were just a few of the blue flowers so small number of larger flowers (white lily and yellow roses) looked very spare. I would not order through this service again and now wonder which florest delivered the flowers.

Date of experience: January 21, 2016
Nancy C.
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The flowers were fresh and lovely
January 22, 2016

The flowers were fresh and lovely. My daughter loved receiving them for her birthday!

Date of experience: January 21, 2016
KENITH R.
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I always enjoy your services but my flowers always seem to be delivered a day after posted delivery date on the web page.

Date of experience: January 21, 2016
A X.
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Competitive prices with other delivery sites
January 22, 2016

Competitive prices with other delivery sites

Date of experience: January 21, 2016
Saundra C.
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Everything was easy to order and check out
January 22, 2016

Everything was easy to order and check out.

Date of experience: January 21, 2016
Jody K.
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Wonderful selection of arrangements to choose from.

Date of experience: January 21, 2016
Debbie L.
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Flowers were great she finally got them at 3 pm which was a little irritating because I paid for before noon delivery.

Date of experience: January 21, 2016
norma r.
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Your employees were great in trying to get the order delivered, but it was 4 days late, the address street was wrong, they did not immediately tell me that the item I ordered none. Of the Dallas florists had red rose plants so we could change the order to something else until 3 days later. I do appreciate the fact they offered an apology and an upgrade and my sister said the Azalea plant was very beautiful. So that is why my ratings fell so low. Thanks for finally getting them to her.

Date of experience: January 21, 2016
Raquel G.
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Did not receive order expedited like I ordered
January 22, 2016

Did not receive order expedited like I ordered. Flower arrangement did nit have the same flowers as I ordered from online.

Date of experience: January 21, 2016
Maria C.
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Fast, great selections, great prices!
January 22, 2016

Fast, great selections, great prices!

Date of experience: January 21, 2016
Samuel G.
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Was lackluster
January 22, 2016

Was lackluster

Date of experience: January 21, 2016
Bryan B.
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Easy to order
January 22, 2016

Easy to order

Date of experience: January 21, 2016
Terri M.
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Easy to use and a variety of choices
January 22, 2016

Easy to use and a variety of choices. Surprisingly high processing fee.

Date of experience: January 21, 2016
robert a.
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Everything went well
January 21, 2016

Everything went well. Just a bit confused about the magazine offer (which I didn't take).

Date of experience: January 21, 2016
Michelle E.
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Good
January 21, 2016

Good

Date of experience: January 21, 2016
Jodi S.
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I am in another state so haven't personally seen them but am very pleased with timing.

Date of experience: January 21, 2016