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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Glen B.
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We ordered a large but it didnt seem that large from the picture we received.

Date of experience: January 25, 2016
Amy I.
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The delivery fee should be disclosed clearly at the start of the process - It is misleading to list a purchase for approximately $30, then have my credit card charged for over $50, after I've gone through the process of choosing. It was late, I was tired, I went ahead with the sale because I didn't want to spend any more time on it - But I really hadn't planned on spending over $50 on that gift! I felt taken advantage of.

Date of experience: January 25, 2016
renee c.
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My grandmother was very pleased with the arrangement she thought they are very beautiful and smells good too

Date of experience: January 25, 2016
Judy S.
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Love your reasonable rates
January 26, 2016

Love your reasonable rates. Would like a little less handling charge though.

Date of experience: January 25, 2016
Catherine J.
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Flowers were sent to a friend as a get well wish after her surgery. I sent the Smiley Sunshine Cup of yellow and white dasies. She loved it and got many compliments from her health care assistants on how great it was! Made a delightful expression on all who saw it.

Date of experience: January 25, 2016
Dennis p.
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Delivery charge is a little steep
January 26, 2016

Delivery charge is a little steep. Uber?

Date of experience: January 25, 2016
Yvonne C.
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Very easy for Int'l credit card holders
January 26, 2016

Very easy for Int'l credit card holders.

The bouquet which was delivered looked totally different from what I ordered and smaller bouquet when I paid for premium. It was a bouquet for my BFF's Birthday and it is a totally disappointing bouquet. Not pleased!

Date of experience: January 25, 2016
Jessica P.
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The basket smelled like smoked salmon however, there was no smoked salmon in the basket. Just a dirty, smelly basket liner. Now all the crackers and cookies in the basket have a smoked salmon flavor smell to them. Would be fine except oreos, doritos, mini donuts don't go well with smoked salmon. If I had the opportunity to choose the basket out of an assortment in person, I would not of picked this one smelling the was it smells with the food choices included. Very disappointed as was a $50 basket.

Date of experience: January 25, 2016
Norman R.
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Very satisfied with everything about this order
January 26, 2016

Very satisfied with everything about this order. Delivered on time. A beautiful arrangement that far exceeded expectations.

Date of experience: January 25, 2016
Jillian K.
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Free shipping but other promo was deleted
January 26, 2016

Free shipping but other promo was deleted.

Date of experience: January 25, 2016
jarret D.
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I would have bought more if not for the steep increase in shipping charges with additional items.

Date of experience: January 25, 2016
Donna H.
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Price and selection are good
January 26, 2016

Price and selection are good.

Date of experience: January 25, 2016
James B.
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To much trouble trying to stay in contact!
January 26, 2016

To much trouble trying to stay in contact!

Date of experience: January 25, 2016
Margarita C.
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I was pleasantly surprised to see that there were no added fees for the birthday card, and vase! You truly charged what you said you would! If my mom is satisfied with her flowers, then I will give you 6 stars and will tell all my friends on FB about you! Will keep you posted on her reaction.

Update on Mom's reaction: She was very happy with the purchase! Would definitely use your service again!

Date of experience: January 25, 2016
Sandi W.
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Great Assortment of Arrangements!
January 26, 2016

Great Assortment of Arrangements!

Date of experience: January 25, 2016
Bill T.
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Short time between order and delivery
January 26, 2016

Short time between order and delivery. Just what I was looking for.

Date of experience: January 25, 2016
New Jersey
1 review
1 helpful vote
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Aweful
January 26, 2016

Never will i order from this company ever again! They say when ordering it is anonymous however they pass your info on to recepient, the arrangements are subpar, and very cheap! They are disorganized liars and i will never do business with this company, i hope they go under!

Date of experience: January 25, 2016
Tiffany E.
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Overall
January 26, 2016

Overall - good experience. Ordered the night before, delivered the next day before 4pm to a business. Pricing was much lower than competitors. One unfortunate detail is that the flowers and vase included in the delivery were fairly different from what was pictured. They did add a nice touch with a bow - but that was also not pictured when ordering so the expectation is not quite aligned with the delivered product.

Date of experience: January 25, 2016
Mrs G.
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Thank you for making it so easy
January 26, 2016

Thank you for making it so easy.

Date of experience: January 25, 2016
Sergio O.
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Unfortunately I did not had a great shopping experience.

1) Delivery times and lack of communication

First of all my flowers were not delivered on time (rather 3-4 days late). I have not heard any comments regarding the delay on my order though I will assume it was because of the snow that came last Friday. I am not upset with the delay by itself as I understand that everyone's safety comes first though I am very disappointed on the lack of communication, I order several gifts from different providers in the area for that same day and I received communication from the rest either apologizing for the delay or offering a reschedule (I order some edible arrangements that called me to offer to deliver the day before instead).
Communication here would have turn this over.

2) Balloons were not properly inflated

I ordered several balloons of different types and several of them looked like they were inflated several days ago. This does not give the best impression I must say.

Other than the above, the website experience was good, you can customize a lot on it and is very intuitive.

Date of experience: January 25, 2016