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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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They just need to let people know before checkout that there is a 14.99 service fee.
Flowers were beautiful but a little different flowers than was stated but recipient cried when she received them. I loved them too.
Great serves
The first 3 times i tried to place my order i encountered a different problem. So I left the order and decided not to send flowers afterall. When i recieved the free shipping email i returned and still encountered problems but managed to finish the order. I payed the 5$ fee to guarantee delivery before noon, when the flowers were not delivered by 1pm, I called customer service and the lady I spoke to refunded the $5 fee and said the florist was working on my bouquet and would be delivering it as soon as they were finished with it, I informed her that I needed them delivered by 3 pm at the very latest as the recipient would be leaving for 2 days after that time. I called again when the flowers had not arrived a quarter to 3, and I was told that customer service could not get ahold of the florist which meant the delivery driver was out making deliveries and I should receive the flowers soon, and that the representative would follow up with me after he spoke to the florist to see how the situation could be resolved. The flowers were delivered at quarter to 6 pm, the recipient was not there to receive them, and now, at 7 pm, I am on hold with customer service to have this resolved, because I called, The rep never did follow up, and I have been waiting to speak with a representative for 10 minutes. This is ridiculous. Your customer service is appalling.
Order came on time and customer was satisfied.
My Mother in Law received her flowers & loved them. She sent me a picture & they were beautiful. Loved using your service. Will do so again.
Good selection, reasonable prices. Thanks.
Very easy
VERY EASY! THANK YOU!
Good response time on a short notice order. Arrangement didn't seem as full as what was pictured though. Might look better when the roses open up more. Overall, satisfied. Thank you!
The picture online was much more full and pretty my aunt sent me a picture of the flowers she got and there was more green filler than pink roses. Just thought the bouquet look sloppy and had way too much green but very happy with price and timeliness
The flowers were beautiful--just as depicted in the picture. They were delivered on time and there were many positive comments on them at the memorial.
Always on time
Always a pleasure
My only complaint is that I called Customer service to include two more names to the gift card. When the couple received the flowers, the two names were not on the card. Very frustrating and disappointing.
So far, everything has been FINE! Thank you!
The recipient of our gift retired and was going OUT that evening@ 4:45 pm. The delivery may have been made late as 6 pm so I phoned & customer serviced called the company who would be delivering our gift & asked them to make sure it was delivered BEFORE 4:45 pm. It could NOT be left on the porch as it was perishable & the temps are very low here! So we were concerned!
BUT---thank you to the customer service people, our gift arrived before they left for the evening! It was VERY WELL DONE! Thanks SOOOOOOOOOO MUCH!
The site has beautiful flower selections which were available. I really appreciated this.
I ordered the flowers on line at 1:48 pm on Friday January 29th. I chose same day delivery and they did not receive them until around 4 pm on Saturday the 30th! Not happy about that at all!
Flowers where not delivered on time. I asked for 9am and it wasn't delivered until 2:30pm. It was for a funeral that was suppose to be sat around the casket! Was not happy with that situation at all.
Like it so far
Great prices and the quality was great. I received pictures of the flowers from the receipieht and I was impressed by the quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members