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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very frustrating because address line was limited in number of characters it would accept.
Lilies in arrangement were tight buds only, no color and awkward looking.
Our daughter in law loves her flower surprise. I am very pleased with the accomodating last minute delivery procedures.
Overall experience with FYF has been great
Fantastic service. I am very pleased and will recommend fromyouflowers.com to all my friends and family.
Cool
Horrendous. I ordered the Lily Dreams (PREMIUM). Extremely small arrangement. Picture and description has them in a clear vase wrapped in a "hand crafted necklace by Fitz Design." They came in a tarnished silver vase with a string of plastic pearls wrapped around the vase (not a necklace, by the way). Additionally, they had 2-inch stems and were shoved into a green foam type of material. The foam disintegrated within 2 hours of receiving the flowers and we were unable to move them to a different vase due to the extremely short length that they were cut to. Additionally, they came delivered to my wife's job at 4:55pm on Friday (they were ordered 3-days in advance that Tuesday). Complete waste of money. She simply transported them home and directly to the garbage. DO NOT USE THIS SERVICE!
Great variety with great prices! Flowers are wilted! Ugg
Very easy
Would like to know handling charge prior to paying for order as would probably upgrade if knew in time.
Pretty good
Beautiful flowers and great prices!
Prices are a bit high, but they are everywhere else, too.
I am convinced this company is a scam. Ordered flowers for a friend who just underwent breast cancer surgery, and I called in the morning and they assured me that they would deliver the same day. That was a load of BS because the flowers never arrived. I called back the next day and they had zero explanation, just said "ok, well we will deliver them today." I agreed and when I checked with my friend, sure enough, NO FLOWERS and NO COMMUNICATION to either me or her. I finally contacted them a third time and the "customer service" guy couldn't care less and severely patronized me and said that maybe it was MY mistake. I demanded a refund at this point, but since all trust was lost at this point, I beat them to the punch and got the charge reversed through my bank.
One last aside: there is something fishy with all the voices of every single one of the people I spoke with, even down to the automated voice of the "please hold and the next available operator will assist you" guy. The voices sound fake, or cartoonish, almost as if it's a scam run by some wannabe actor-types who are having fun with creating characters on the phone. It's bizarre as hell and this business is a load of bull$#*!.
I sent these to someone & have no idea what they look like (the recipient doesn't have the ability to send a cell photo.) I think you need to ask her how she like the flowers, not me. Your questions don't apply to people who send flowers to another.
Excellent customer service, very helpful. Also, my sister-in-law sent me a picture of the bouquet and it is beautiful - great job!
Order quickly
Very easy process. I did see a lot of regular candy in his basket, I expected more premium chocolate for $50.
I have ordered before, and was happy with the products, but this last delivery was unpleasant. The flowers arrived and were beautiful and well arranged, but two days later, they all wilted and died, very unhappy customer. Will never use this site again
Easy!
Let's just make sure this looks beautiful and gets there on time.
Thanks guys,
Matt
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members