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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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FlorenceSusan V.
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Did not appreciate shipping costs when we had additional coupon that was valid and were not allowed to use it! $14.99 puts the 20% on that we supposedly saved!

Date of experience: February 3, 2016
Cindy W.
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Quick and easy
February 3, 2016

Quick and easy. Good experience overall. Flowers were nice.

Date of experience: February 3, 2016
Pamela L.
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I'm in England, my sister in Texas, so this is a great service.

Date of experience: February 3, 2016
maria s.
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The product was beautiful and made my friend very happy. Good price. I loved the promotional free shipping!

Date of experience: February 3, 2016
Kat H.
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It was a little pricey, but the arrangement looks beautiful.

Date of experience: February 3, 2016
Diane V.
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It was very easy and straightforward
February 3, 2016

It was very easy and straightforward. Now, if the flowers look as gorgeous as the photo, I'll be entirely satisfied.

Date of experience: February 3, 2016
Lydia R.
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I love the same day delivery feature to an out of state area.

Delivery was a little late in the afternoon. Wasnt interested in paying for am delivery, handling was already $15.

But I would service again, maybe 3 times a year.

Date of experience: February 3, 2016
Nychelle S.
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I had no problems with the site
February 3, 2016

I had no problems with the site. Order was received and the recipient was happy with it. I appreciate the follow up emails to ensure that I was satisfied. I also love the fact that I was asked my permission, in advance, to receive follow ups. I will be using this company again.

Date of experience: February 3, 2016
Adam Y.
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Easy and convenient, delivery was late after paying extra to be delivered by a certain time!

Date of experience: February 3, 2016
pearline T.
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Good
February 3, 2016

Good

Date of experience: February 3, 2016
Shantell Q.
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2 orders to the same location delivered 4 hrs apart.

Date of experience: February 3, 2016
FRANCINE P.
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IT WAS A PLEASURE DOIN BUSINESS WITH YOUR COMPANY
February 3, 2016

IT WAS A PLEASURE DOIN BUSINESS WITH YOUR COMPANY.

Date of experience: February 3, 2016
margie g.
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I've always been happy with the flowers I've ordered but this time I was highly disappointed. The flower arrangement was dull and boring and droopy looking.

Date of experience: February 3, 2016
Joshua L.
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I've used this website several time and you all have never let me down. I am a customer for life.
This most recent purchase wasn't delivered on time it caused a headache.

Date of experience: February 3, 2016
Toni c.
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My only issue was that I opened my contacts for an address and my cart, card message, etc was then empty and I had to restart.

Date of experience: February 3, 2016
Sheree X.
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I like the same day delivery and the free shipping and handling

Date of experience: February 3, 2016
Fran R.
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The person I gifted with the flowers loved them!
February 3, 2016

The person I gifted with the flowers loved them!

Date of experience: February 3, 2016
Alisha L.
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Flowers were not quite what I expected but the receiver was satisfied.

Date of experience: February 3, 2016
Terry A.
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Quick and easy transaction
February 3, 2016

Quick and easy transaction. Recipient was pleased with the product

Date of experience: February 3, 2016
Andy B.
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Quick and easy
February 3, 2016

Quick and easy. Nice selection. I paid extra to have it by noon. Is that refundable? Delivered close to 3pm.

Date of experience: February 3, 2016