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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Website is easy to navigate. Many arrangements and price points to choose from
Despite everything looking correct on my order confirmation, the card delivered to my mother was incorrect. They even omitted my husband's name from the signature line. I immediately called the toll free customer service line, but was just told "I don't know what caused that. Thanks for letting us know." The rep didn't seem to think it was a big deal. Or maybe these issues happen often.
The flowers were beautiful and ordering process was quick and simple. But due to lack of customer service, I don't see myself using this service again in the future.
I appreciate that your company came back quickly and offered free shipping and handling. Huge savings for me as a single Mom. Thank you. I was very impressed with the quality of the plant I ordered. It was not what I expected. It was MUCH better. Thank you for making my day along with my son's day. Very impressed.
Easy, fast, and quality product. I chose the Florist choice, thinking better quality based on what was on season. The arrange my wasn't as attractive as I'd hoped(sunflower with pink carnations:-(), but was fresh and delivered right on time.
Easy, and quick to order. I ordered the middle size, but thought they would be a bigger arrangement than it was.
Easy to order and lots of choices
The flowers were lovely and on time delivery!
Thank you
Great price, great selection
I've ordered four times or more from you, and this is the 3rd time I've had major problems with the service from the Florists you do business with. It is not acceptable with me to place a same day order for a special day and it took 5 phone calls from me to you to get it delivered the next evening, not the morning after but the next EVENING.
Last time I placed a $100 birthday order for my adult brother, the florist delivered an arrangement for a toddler, not at all what I chose.
I expected at least an upgrade in the arrangements from the Florist, but all I got was a refund. My birthday surprise was ruined.
You should select more competent Florist.
I'm done.
Wont complain.
They were beautiful! They had to substitute some of the flowers but the bouquet was gorgeous :)
The orchids were absolutely beautiful and much loved by the birthday girl.
Loved the flowers will definitely order again
Look like very nice arrangements I hope. Will see when they come.
Little smaller. Than I thought but very pretty. Thank you
Good delivery service, good product, somehow expensive.
Expensive, especially with deluxe charges.
Its easy and fair
It was a 21st gift for my daughter and she was delighted
Many thanks
I ordered the flowers listed as same day delivery at approx 11am Tuesday and paid extra to have them delivered in 4 hrs or less. 4 hrs later I received a call that they would not be delivered that day at all. Then asked if they could refund my fees to be delivered that day. After being on hold they said they would and they would be delivered the next day. I asked if they could be delivered before 12pm they said I'd have to pay the extra for that! I then said why would I pay extra for the 4 hr guarantee when this would already be over 24 hrs later. After being on hold again she came back on and said they would request that but no guarantee. Well the special person got them today and at least they are beautiful. Still haven't been refunded the fees tho but hopefully that will take place in next few days.
Website was easy to navigate and delivery was timely
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members