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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cynthia F.
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This was the first time I tried your service
February 4, 2016

This was the first time I tried your service. I have to admit I was a little worried because of some reviews I read. But being in customer service as many years as I have, I know you will always hear more bad than good. So I want you you to know how very pleased my family and I are, the flowers were on time and beautiful! And your customer service is amazing to me! Thank you again!

Date of experience: February 4, 2016
cindy E.
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I thought it was fast and easy!
February 4, 2016

I thought it was fast and easy! My friend was very HAPPY! And so am I! THANKS

Date of experience: February 4, 2016
Cynthia C.
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I needed something special delivered to my husband on the day of his surgery in Florida while I wasn't able to be there for him as I was away on work in Chicago, he got it and was very happy it really made his day! Thank You
Mrs.Shepard

Date of experience: February 4, 2016
Autumn M.
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This was my second purchase from fromyouflowers.com and will be ordering again soon!

Thank you!

Date of experience: February 4, 2016
Sherri L.
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Slightly smaller than I expected, but still nice
February 4, 2016

Slightly smaller than I expected, but still nice. Like everything prices just keep getting higher and products keep getting smaller. Overall satisfied.

Date of experience: February 4, 2016
Ellena S.
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Very easy to order and make easy selections
February 4, 2016

Very easy to order and make easy selections.

Date of experience: February 4, 2016
Barry R.
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Thank u very customer friendly site
February 4, 2016

Thank u very customer friendly site

Date of experience: February 4, 2016
Sabine A.
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Will definitely order from fromyouflowers.com again.

Date of experience: February 4, 2016
Nannette K.
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Was sent as a gift so I did not see what was received

Date of experience: February 4, 2016
Gwendalyn G.
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$15 for service/handling, plus an additional $8 for expedited fee, and you make it seem like the 6 strawberries seriously cost $62! That's ridiculous.

Date of experience: February 4, 2016
Richard X.
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Overall satisfied
February 4, 2016

Overall satisfied.

Date of experience: February 4, 2016
EE E.
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I paid for same day service and the bouquet was not delivered same day. Apparently 3 different florists did not have the flowers to make the bouquet I ordered, so fromyouflowers took it upon themselves to reschedule my delivery for the following day rather than notify me of the situation so that I could either select another bouquet or get a refund and take my business to someone who COULD meet the same day deadline I was expecting. The whole point of my delivery to congratulate someone on their FIRST day of a new job... not their second... Luckily, I did get a very nice customer service agent who upgraded the bouquet and refunded the same day fee; HOWEVER, fromyouflowers does need to come up with some kind of protocol for communicating back with customers when their orders cannot be processed as ordered!

Date of experience: February 4, 2016
Alessandro M.
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I'm overhelmed, it's perfectly identical to the specification!

Date of experience: February 4, 2016
Paula D.
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The flowers looked different from what I ordered, but still looked nice.

Date of experience: February 4, 2016
Kathleen T.
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Ordering flowers on line sure does beat driving miles in the cold to a shop and having to give the same amount of information anyway or calling a shop and not knowing what the flowers will look like by just calling...

Date of experience: February 4, 2016
Judy P.
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The website is easy to navigate
February 4, 2016

The website is easy to navigate. The order was delivered as promised and arrived almost exactly as the online photo.

Date of experience: February 4, 2016
Michelle B.
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Beautiful flowers that last a long time
February 4, 2016

Beautiful flowers that last a long time

Date of experience: February 4, 2016
Cindy L.
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Reasonable prices and delivery charge
February 4, 2016

Reasonable prices and delivery charge. Delivery did not go out same day as initially requested but the same day delivery fee was refunded and customer service reps were very good about communicating with me via e mail. Delivery was made at the time I requested the following day in order to arrive once recipient returned home from work. Will definitely use this company again!

Date of experience: February 4, 2016
shopdrop R.
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I loved the variety and ease of ordering flowers and quick delivery was great. The bouquet I sent wasn't as full as I thought it would be. In the picture it looked a lot fuller. I wish it had been a bit fuller. The flowers they used and vase was very nice.

Date of experience: February 4, 2016
Parker J.
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February 4, 2016

Date of experience: February 4, 2016