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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Shirley V.
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This was my fifth order with fromyouflowers.com
February 4, 2016

This was my fifth order with fromyouflowers.com. Great service - will continue to use them.

Date of experience: February 4, 2016
JM C.
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Very simple site to navigate through and use
February 4, 2016

Very simple site to navigate through and use. Had never heard of this site before, but would definitely recommend it to friends.

Date of experience: February 4, 2016
Melinda A.
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I purchased the deluxe arrangement based off of the photo. When the dang thing arrived it looked puny, it was less full than the basic photo. Really disappointed.

Date of experience: February 4, 2016
DEBORAH M.
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I had a good experience with youflowers.com
February 4, 2016

I had a good experience with youflowers.com. I didn't realize there was a $15 service fee until checkout time, but over all it was good. Ordered the flowers for my 5 yr old granddaughter, she loved them and the teddy bear. Made her feel special on her birthday!

Date of experience: February 4, 2016
Texas
1 review
0 helpful votes
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I order flowers from this company on February 3,2016, the flowersame were delivered as stated buy I later found out that after my over the phone order someone used my credit card and purchased wigs from a company the 1st attempt was for over $1000. 00 dollars lucky it did not go through but the second transaction went through for $200.00. I was highly UPSET I called my credit card company and disputed the charges and they are investigating. I also call flowers from you and spoke with a supervisor about the situation today and they are also doing an investigation. The supervisor informed me that everything is recorded included the representativesame and everything is secure but it can't be if someone used my credit card. I will be following up with them and I will let everyone know the results

Date of experience: February 4, 2016
Aleshia G.
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They were perfect!
February 4, 2016

They were perfect! Thank you!

Date of experience: February 4, 2016
aris I.
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It was fast and easy
February 4, 2016

It was fast and easy

Date of experience: February 4, 2016
Francisca S.
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Surprise by service charge at the end, but otherwise easy enough.
I would have like to get a tangible confirmation that my product was delivered.
I got an email from youflowers, but there was not signature or otherwise as confirmation, and after I called the person that was the recipient, she said she hasn't seen the arrangement I sent. Granted, it was a sympathy garden and there were many arrangements, but it was distressing to think that I may have received notice of delivery when the arrangement might not have been, in fact, delivered.

Date of experience: February 4, 2016
jt l.
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Easy and simple...
February 4, 2016

Easy and simple...great products to choose from...

Date of experience: February 4, 2016
Jessica N.
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...
February 4, 2016

Date of experience: February 3, 2016
Stacey C.
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I ordered a rubber tree plant but the recipient received a peace lily.

Date of experience: February 3, 2016
Margaret M.
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Great experience this time!
February 4, 2016

Great experience this time! I was hesitant to order again after a bad experience. Happy that things were timely and in order this time.

Date of experience: February 3, 2016
Debraj G.
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Great website...
February 4, 2016

Great website...

Date of experience: February 3, 2016
Karyn W.
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Flowers were not fresh looking
February 4, 2016

Flowers were not fresh looking. Arrangement was small, card was bigger.

Date of experience: February 3, 2016
Trask W.
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Everything was good
February 4, 2016

Everything was good. Easy to order. The flowers that arrived were very pretty.

Date of experience: February 3, 2016
Paul B.
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Everything was handled properly
February 4, 2016

Everything was handled properly.

Date of experience: February 3, 2016
Michael V.
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I'm glad my wife loved the flowers but they didn't look nothing like the picture i saw when ordering.

Date of experience: February 3, 2016
Hoda Z.
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Great pricing with no extra charges like other flower sites!

Date of experience: February 3, 2016
jj X.
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I was contacted because the area did not have a florist who could deliver on February 2, and the representative was very friendly and offered me a discount since it would not be delivered until February 3. The phone call was appreciated.

Date of experience: February 3, 2016
Nancy W.
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February 4, 2016

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Date of experience: February 3, 2016