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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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John C.
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Shopping easy, selections good, prices comparable, delivery prompt.

Date of experience: February 10, 2016
Gina H.
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Just noticed after I clicked submit order that there was a magazine subscription below that said click if you don't want it... not impressed with that. Also, the handling fee doesn't show until after I paid with Paypal

Date of experience: February 10, 2016
john m.
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Easy
February 10, 2016

Easy

Date of experience: February 10, 2016
ronald s.
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Terrific
February 10, 2016

Terrific. Only online florist I will use

Date of experience: February 10, 2016
Tina A.
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It was a bit pricey, but the arrangement is lovely
February 10, 2016

It was a bit pricey, but the arrangement is lovely.

Date of experience: February 10, 2016
Lindsay W.
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Happy with the service and product
February 10, 2016

Happy with the service and product.

Date of experience: February 10, 2016
Ava S.
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I'm the sender not the recipient..
February 10, 2016

I'm the sender not the recipient.WHY don't you ask the recipient? She was very pleased with them and made her happy, but you should ask her.

Date of experience: February 10, 2016
Greta C.
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Timely service and beautiful floral arrangement
February 10, 2016

Timely service and beautiful floral arrangement.

Date of experience: February 10, 2016
Anthony W.
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Easy and very User Friendly!
February 10, 2016

Easy and very User Friendly!

Date of experience: February 10, 2016
JoAnn s.
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Flowers were nice, chocolate box was small compared to the price.

Date of experience: February 10, 2016
Mark P.
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Easiest way to order flowers and lots of choices!
February 10, 2016

Easiest way to order flowers and lots of choices!

Date of experience: February 10, 2016
Rebecca T.
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Being out of town, it is very nice to have someone local that I can trust to deliver a gift for me.
Thank you!

Date of experience: February 10, 2016
Catherine K.
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This is my first time using this site
February 10, 2016

This is my first time using this site. I look forward to it be a positive experience. It is very important. Thank you.

Date of experience: February 10, 2016
Don R.
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These were for my girl friend many miles away
February 10, 2016

These were for my girl friend many miles away. She told me via text that she recieved the flowers and loves me very much. Thank you!

Date of experience: February 10, 2016
Krista s.
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My mom loved the flowerS and received them on tume
February 10, 2016

My mom loved the flowerS and received them on tume

Date of experience: February 10, 2016
Maria P.
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The flowers are cheap and it was not even decorated with a ribbow or bow. This is the second time I'm disappointed with the quality of the appearance. I guess I need to try another company :(

Date of experience: February 10, 2016
jason G.
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For the money not even worth paid extra fir before 12 got there at 2.

Date of experience: February 10, 2016
Monique A.
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Very affordable and effeciant
February 10, 2016

Very affordable and effeciant. Thank you!

Date of experience: February 10, 2016
Sad C.
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I wish I had better news to share
February 10, 2016

I wish I had better news to share. I ordered three arrangements for a party to save myself time. I wanted them to have a theme (sunflowers) but not be identical so I selected three that were lovely in the pictures. None of them looked like the pictures. I understand that substitutions need to be made but if they are substantive than someone should call to give the customer the option of changing the order. I spent over an hour on the phone with various people in customer service and finally they agreed to redeliver the arrangement that was the most unlike the photo. I understand I could go to a florist and get exactly what I want. But isn't that also why there are photos? I also understand From You Flowers has to work with florists. I hope they follow-up with the three they used for these arrangements to do some quality control. Meanwhile, I will now have to go the store and buy additional flowers to salvage the other two arrangements.

Date of experience: February 10, 2016
Nancy R.
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Easy to use
February 10, 2016

Easy to use

Date of experience: February 10, 2016