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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rebecca G.
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Great overall experience!
February 15, 2016

Great overall experience! I'd buy from them again.

Date of experience: February 15, 2016
Thomas J.
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Well this is the third time that I tried a flower delivery service. You are the first time I tried this one. Flowers are dead they look cheap and yes they were not that expensive but after delivery charges and taxes I still paid $70. For the flowers that I received I do not wish to ever use you again thank you

Date of experience: February 15, 2016
ronald m.
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Good prices, but shipping surprise charge at check out is expensive.

Website never contacted me to change delivery location after repeated attempts to do so by email

Date of experience: February 15, 2016
Arturo J.
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Great flowers, I would like the same effort in the card

Date of experience: February 15, 2016
Reece K.
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Was exceptional
February 15, 2016

Was exceptional. Just hope flowers from distributor prevails

Date of experience: February 15, 2016
Nicholas S.
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When I buy flowers for my baby in the states I always use you guys! Love the selection & the roses!

Thank you so much
Nick Self

Date of experience: February 15, 2016
Joseph J.
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Great price wish it had been noon delivery
February 15, 2016

Great price wish it had been noon delivery

Date of experience: February 15, 2016
ben L.
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Fine
February 15, 2016

Fine

Date of experience: February 15, 2016
Linda M.
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Great product, good pricing
February 15, 2016

Great product, good pricing. Was not happy to get to the checkout and discover there were additional fees tacked on to include a small box of chocolates with one of my orders, and removing those chocolates required having repeat the process of entering all the delivery information again. Other than that, I was satisfied.

Date of experience: February 15, 2016
Kristi F.
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Beautiful and very happy
February 15, 2016

Beautiful and very happy

Date of experience: February 15, 2016
Sheila A.
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Pears we bruised and too ripe
February 15, 2016

Pears we bruised and too ripe

Date of experience: February 15, 2016
Brian S.
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Did not receive what I believed to be getting
February 15, 2016

Did not receive what I believed to be getting. Much different than the picture. My wife even noticed a big difference.

Date of experience: February 15, 2016
Jared H.
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The card was poorly done
February 15, 2016

The card was poorly done

Date of experience: February 15, 2016
Eric H.
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Particularly for what I'm sure was a busy Valentine's Day Sunday, this latest transaction went particularly well.

Date of experience: February 15, 2016
Marjorie C.
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Takes too long when not used to using computer
February 15, 2016

Takes too long when not used to using computer.

Date of experience: February 15, 2016
Starlett H.
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Strawberries were large, decorated very nicely, and delicious

I left a note for delivery person to please leave package outside door - they did as asked - great surprise for recipient

Date of experience: February 15, 2016
Randi S.
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Very nice website with wide selection of flowers to review and choose from... :)

Date of experience: February 15, 2016
Kia V.
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All the filler flowers were cut to less than half the height of the main flowers (tulips and sunflowers) and were taped into the bouquet. They weren't even long enough to reach into the water. And then less than 72 hours later, the flowers were dead, withered and crunchy, including the un-blossomed ones. And the stems that were long enough to reach the water were mushy and rotten. Huge disappointed, will never be buying again, especially with how expensive the arrangements were.

Date of experience: February 15, 2016
Charlene F.
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What I really liked about the flower delivery, is that they came from a reputable local florist, already assembled and looking great.

Date of experience: February 14, 2016
KrisM T.
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Disappointed I received sympathy flowered in the smaller versions than what I paid for. Very embarrassed when I saw them at the funeral. CLEARLY not what was shown. Ordered two arrangements, which were made by two different shops. One had an illegible hand written note that looked like a 5 year old printed it. The other was typed.
There are three levels of quality for each arrangement. The SHOWN is the mid level, which I chose. One delivered as the lower option. The other, with the handwritten note, was far LESS than the lower option. It was very embarrassing. I have purchased from here before and the recipients said the flowers were very nice. This is the first time I actually got to SEE what was sent. BEWARE, I don't think you get what you pay for. Unfortunately, most times you never get to see what was sent so they get away with sending a lesser product. So sad to have to deal with this at a sad time.

Date of experience: February 14, 2016