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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Allise S.
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I was able to find exactly what I was looking for at a very reasonable price!

Date of experience: February 15, 2016
Anthony Y.
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Everything went as planned, thank you
February 15, 2016

Everything went as planned, thank you.

Date of experience: February 15, 2016
Efrain K.
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The product came in a box, my thoughts were that it was going be delivered exactly as it was showing in the picture. Next time please make a comment about it.

Date of experience: February 15, 2016
Pamela W.
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Local florist delivered a completely wrong flower order. After speaking with them, they didn't have the color flowers I ordered and had to substitute. Second delivery was prompt. Flowers were very nice though.

Date of experience: February 15, 2016
David S.
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My wife greatly appreciated the fact that the driver didn't just ring the doorbell and leave the flowers on the step. He actually wished her a happy Valentines Day by name! Kudos.

Date of experience: February 15, 2016
David W.
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I was extremely pleased
February 15, 2016

I was extremely pleased. The bouquet was exactly what I ordered. I am a bit concerned though that the morning the bouquet was delivered, the temperature was in the minus area and windy. The bouquet is already starting to look at bit freeze burned but we'll have to see. I know the weather is unpredictable but maybe a call could give one the option of waiting until the temperature is a bit better. Hard to do I know so it's just a thought.

Dowjr

Date of experience: February 15, 2016
Frank C.
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Service and handling is much too pricey!
February 15, 2016

Service and handling is much too pricey!

Please see email sent to customer service regarding the picture of the arrangement online and what I actually received. Arrangement was horrible. Switching back to pro flowers.

Date of experience: February 15, 2016
Liz K.
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They were great!
February 15, 2016

They were great!

Date of experience: February 15, 2016
Zachary O.
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It was good service and I'm very satisfied
February 15, 2016

It was good service and I'm very satisfied.

Date of experience: February 15, 2016
Richard C.
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Ian so disappointed
February 15, 2016

Ian so disappointed - the flowers that were delivered were nowhere net the value I paid for, and frankly look like a handful of garden weeds

Date of experience: February 15, 2016
Harold P.
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Repeating customer
February 15, 2016

Repeating customer

Date of experience: February 15, 2016
Lyndon B.
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...
February 15, 2016

Date of experience: February 15, 2016
Ruben Z.
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Needed two deliveries because the driver couldn't find the address?

Date of experience: February 15, 2016
Lawrence D.
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Have only had great experiences with this site!
February 15, 2016

Have only had great experiences with this site!

Date of experience: February 15, 2016
Rodolfo A.
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Beautiful flowers
February 15, 2016

Beautiful flowers. My girl loved waking up to the beautiful arrangement.

Date of experience: February 15, 2016
Keiyana I.
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My shopping experience was great!
February 15, 2016

My shopping experience was great! Thank you From You Flowers!

Date of experience: February 15, 2016
Glenn V.
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I asked for a complete refund, and I was granted one. I sent pictures into your company of the roses that I received that were frozen solid, roses that were drooping, dead looking, and brown leaves in some sections. The lady responded back that they will be fine in two or three days. Well give me a link to send you some pictures of what they look like now. You should seriously consider not sending roses out to customers that sit on a UPS truck all day in freezing temperatures. It was an extreme disappointment. I will not ever buy flowers online again.

Date of experience: February 15, 2016
Matt Q.
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There was no mention of a service charge until the end. Price of everything should be displayed up front, not sneaky.

I am very pleased after receiving the flowers. My gf loves them. The bouquet is very full, the flowers look and smell great. Very happy with them.

Date of experience: February 15, 2016
Jeremy W.
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Arrived in an extremely timely matter
February 15, 2016

Arrived in an extremely timely matter. Flowers could have looked a bit better but since they were wrapped it's not always gonna be perfect.

Date of experience: February 15, 2016
isaac L.
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Good product and services
February 15, 2016

Good product and services

Date of experience: February 15, 2016