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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Carlos L.
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Didn't get what I ordered
February 17, 2016

Didn't get what I ordered. It was a lot smaller and lesser items

Date of experience: February 16, 2016
Steven W.
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What I was told I was going to get and what I got are two entirely different things and am extremely upset that I paid so much for a falsely advertised product.

Date of experience: February 16, 2016
Kim W.
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This is the second time I have used your services
February 16, 2016

This is the second time I have used your services. Very satisfied with your service!

Date of experience: February 16, 2016
LA G.
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Terrible experience
February 16, 2016

Terrible experience. I paid with Paypal, then have to fill in other forms. THe WORST EXPERIENCE EVER is that at the very end you add $14.99 in handling.

Flowers were delivered in a timely fashion, but some of the flowers had freezer burn, and what was delivered did not match the picture. A new bouquest was sent a couple of days later, again with a different amount of flowers than the picture, and different from the first flowers.

Not really what I was hoping to experience. Did not seem ready for Valentine's Day volumes...

Date of experience: February 16, 2016
Jason W.
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The shopping experience was easy, affordable and most of all reliable. The flowers were beautiful and very well received!

I will say, in the future, after I placed more order I was added to your e-mail list. I received an e-mail to purchase flowers for Valentine's Day for a "lady." Or some female specific pronoun. Not that it is anyone's business but I do not date women. I would be more conscientious and thoughtful in the future when sending such presumptuous sales e-mails. It actually made me think twice if I would order from your company again. Which obviously isn't the point of your sales e-mail AND when I already had such a good experience why tarnish it later with that e-mail? Just some food for thought!

Date of experience: February 16, 2016
David E.
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Flowers were nice
February 16, 2016

Flowers were nice.

Date of experience: February 16, 2016
Jody A.
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Lots of quality choices
February 16, 2016

Lots of quality choices. The flowers were gorgeous and still are.

Date of experience: February 16, 2016
David H.
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Seems like a lot of steps when checking out with pay pay, my shipping info should have come over like it does with every other site I use pay pal on

My flowers were left outside in 10 degree weather and froze.

Date of experience: February 16, 2016
John S.
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Excellent!
February 16, 2016

Excellent!

Date of experience: February 16, 2016
Miranda H.
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I paid a lot of money for these flowers and they came hours late I almost missed the delivery man because I was about to leave for work. My flowers were small and browning. I had wanted a bouquet of lavender and purple lilies and all I got was green leaves that were browning and four purple dying flowers. I am so disappointed and angry. I want my money back. I paid for the deluxe flowers, didn't get it, paid to have my flowers deviled before 12, didn't come until almost 4pm. Just please give me my money back.

Date of experience: February 16, 2016
Colin D.
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Lots of hidden fees pop up at the end
February 16, 2016

Lots of hidden fees pop up at the end.

Date of experience: February 16, 2016
JG C.
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My sweetheart was surprised and delighted when she opened the box. The 12 roses arrived in excellent condition and opened beautifully.

Date of experience: February 16, 2016
Bonnie J.
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The picture showed sunflowers but the actual delivery did not have sunflowers. It was still pretty and I'm Happy.

Date of experience: February 16, 2016
Lou K.
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Everything was over all great
February 16, 2016

Everything was over all great

Date of experience: February 16, 2016
Josh R.
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Very good
February 16, 2016

Very good. Arrived on Valentines day as requested! GF very happy :)

Date of experience: February 16, 2016
Dr B.
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Liked it it was smooth will shop here any day
February 16, 2016

Liked it it was smooth will shop here any day

Date of experience: February 16, 2016
Carolyn C.
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This was for my husband
February 16, 2016

This was for my husband. Half of the roses were tea roses, very small. Despite recutting and giving them flower food, they wilted completely within 24 hours.

Date of experience: February 16, 2016
Andrew C.
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Everything regarding the order process and delivery was good. The price and quality of the items could be have been a little better (probably would have valued my item $5 less and included a few more chocolates).

Date of experience: February 16, 2016
Cassandra B.
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Easy site to work with and prices are great!
February 16, 2016

Easy site to work with and prices are great!

Date of experience: February 16, 2016
Josue V.
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It wasn't as hard as I thought
February 16, 2016

It wasn't as hard as I thought. THE BIGGEST ISSUE WAS THE FLOWER AND THE SIZE AND THE BALLON WHERE MORE LIKE MY SON WOULD GIVE TO HIS GIRLFRIEND. FIRST TIME BUYING ON LINE AND IT WILL BE THE LAST.

Date of experience: February 16, 2016