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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Carol S.
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The pictures of the bouquets are beautiful
February 18, 2016

The pictures of the bouquets are beautiful. What was delivered was a far cry from what I ordered on 2 seperate occasions this happened to me. The prices are reasonable but not for the poor looking bouquets I received! This is the 3rd time I tried to give them another chance. Well 3 strikes you're out! I cancelled my future order for a birthday bouquet and ordered from another co. With whom I've never had problems with and was refunded my shipping the one time they were unable to deliver on that day. You not only sent the worst looking bouquet but the replacement bouquet was delivered a day later than promised and I have not heard from you since. I would not recommend buying anything from you flowers! This was the worst co. I have ever dealt with!

Date of experience: February 17, 2016
Alicia K.
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Fast service
February 18, 2016

Fast service. Beautiful flowers.

Date of experience: February 17, 2016
Charisse T.
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My experience was overall good, but I'm not certain I would purchase again if I had to pay for shipping.

Date of experience: February 17, 2016
Lois L.
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Very nice plant
February 18, 2016

Very nice plant. Large and fresh.

Date of experience: February 17, 2016
Anneli R.
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It was a quick process for sure
February 18, 2016

It was a quick process for sure. However, I was not able to see the details of what I was ordering - the size and the exact contents of the product. No explanation of what the deluxe or regular meant was available. Also, the handling charges were ridiculously high. I ended up paying double the advertised price for the bouquet. I was in a bind and had to do this quickly but will likely not use this service and site again.
My fiend was happy with and about the flowers.

Date of experience: February 17, 2016
Theresa S.
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It was so easy & the flowers were BEAUTIFUL!
February 18, 2016

It was so easy & the flowers were BEAUTIFUL!

Date of experience: February 17, 2016
Rebecca D.
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After my first attempt that went horribly wrong all other orders have been great.

Date of experience: February 17, 2016
elizabeth c.
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So far, so good the final test is what the flowers look like when they arrive on the 17th. The flowers did arrive on time and are beautiful...more than I had expected based on previous experience with other companies. Thank you.

Date of experience: February 17, 2016
Martha W.
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I had a horrendous experience with a northern NJ based florist and am so grateful that my flower deliver went through without a hitch and that there were no complications. Thank you!

Date of experience: February 17, 2016
Greg W.
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Had a very great experience!
February 18, 2016

Had a very great experience!

Date of experience: February 17, 2016
West Virginia
1 review
0 helpful votes
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Ordered roses that came with a vase and chocolates. They were to be delivered on Tuesday. They showed up on Wednesday with no vase or chocolates. Called them, and they said there was nothing they could do. So i called my bank and had the charges reversed. Fromyouflowers will NOT get paid! These people are MORONS! I also called the BBB(better business bureau). The woman i spoke with told me they are investigating this company because of the endless calls they receive about the deceptive practices. I hope this company goes out of business. If i could rate it with 0 stars, i would.

Date of experience: February 17, 2016
Franco G.
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The order arrived at the right day and time, but it wasn´t as shown in the picture, it was supposed to be pink lillies, pink roses and other flowers, and it was white lilllies, pink roses and the rest of bouquet with green leaves to make it look full. The real bouquet wasn´t like the one they show in the picture, even though I payed for the Deluxe one.

Date of experience: February 17, 2016
ANGELA F.
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You have beautiful choices, but very expensive delivery svc & NO promotions for first time buyers. Thank you though for having beautiful arrangements.
The option I picked doesn't look like anything to what was received.

Date of experience: February 17, 2016
Tricia G.
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Very good buying experience
February 18, 2016

Very good buying experience

Date of experience: February 17, 2016
Susan J.
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They were beautiful and delivered on time!
February 17, 2016

They were beautiful and delivered on time!

Date of experience: February 17, 2016
steve s.
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The roses are beautiful
February 17, 2016

The roses are beautiful

Date of experience: February 17, 2016
Laura M.
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Quick, easy and good price!
February 17, 2016

Quick, easy and good price!

Date of experience: February 17, 2016
Sheri L.
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Na
February 17, 2016

Na

Date of experience: February 17, 2016
Michael G.
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Great!
February 17, 2016

Great!

Date of experience: February 17, 2016
Pam L.
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I cannot review something I have not heard that it was even delivered yet much less what it looks like. Send again in a timely matter please.

Date of experience: February 17, 2016