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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tom M.
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Roses delivered were old and did not last 3 days
February 18, 2016

Roses delivered were old and did not last 3 days.

Date of experience: February 18, 2016
Beth F.
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The gift was for my 4 yr old niece in Florida after breaking her arm. She was so excited when the teddy bear arrived! The bear is of great quality, and so cute! Thank you!

Date of experience: February 18, 2016
WoodChuck X.
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Told to expect delivery on a certain day and did not receive until 4 days later! Was not notified and if I had not called I would not have even known shipment was delayed!

Date of experience: February 18, 2016
James A.
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When we ordered the flowers it said that they would be delivered in the A.M. and they were not delivered until around 4:30P.M. We do like the service and have used it before and were completely satisfied. We will use the service in the future. Jim & Kay

Date of experience: February 18, 2016
John X.
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Easy to order
February 18, 2016

Easy to order. Delivered on time. Looked as pictured and recipient was very pleased. Great job. Well done. I also liked the follow up from your company. Keep up the great work.

Date of experience: February 18, 2016
Donna C.
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I am resubmitting my rating
February 18, 2016

I am resubmitting my rating. You do not deserve a 4. You use my feedback given right after checkout as your overall rating before the product was even received. Yes ordering was easy and I was happy there was an option to add a mylar balloon -not all offer this. HOWEVER, I am RESUBMITTING my rating because you have to give each service a low star in order to get the true rating you want to give the company. Why I am rating low is because, again:

One day after I ordered, (I spoke to soon) after raving about the added options on your sight, of being able to add balloons - My Aunt informed me there was no happy birthday balloon -which was my whole point of using your sight. She moved out of state away from the rest of the family and this was a big event -turning 75 y.o. I was surprised and pleased that it arrived early but this did not override my complete disappointed, not to mention I paid extra for something not delivered. I spent a lot of time online searching for a site that allowed adding this balloon to my order -I would have went with a different company. I will be calling for my money back. Will I use again, I doubt it this was a huge let down.

Date of experience: February 18, 2016
Trishanna X.
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High Quality, Ease of Shopping and Timely Delivery
February 18, 2016

High Quality, Ease of Shopping and Timely Delivery.

Date of experience: February 18, 2016
Gabriela a.
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Recipient was pleased with the flowers
February 18, 2016

Recipient was pleased with the flowers. Due to the distance, we did not see them.
Flowers arrived on the requested date.
Thank you.

Date of experience: February 18, 2016
Arthur R.
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Delivery on time Very happy with service
February 18, 2016

Delivery on time Very happy with service

Date of experience: February 18, 2016
Linda j.
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Good so far will see after delivery
February 18, 2016

Good so far will see after delivery. Was pleased with overall experience. Will order in the future, thank you!

Date of experience: February 18, 2016
Fabienne M.
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My friend was very happy with the orchid we sent him.

Date of experience: February 18, 2016
Carmelita S.
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I am so sorry but I am once again complaining and i'm usually not the type to complain, I promise! I wanted a certain flower arrangement for my mom with pinks and purples thats the order I clicked on for her. When I went to her house to see the beauty in person, the flowers were red roses and white lilies? I wasn't going to say or write anything because I had already complained about the delivery fee being so last minute in the checkout process (which was patiently explained to me this is done because prices vary for certain customers and their locations). But, yeah, I didn't want to say anything but thought I better, so your service can be improved.

Date of experience: February 18, 2016
sheillagh c.
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The flowers were beautiful and are still alive and thriving!

Date of experience: February 18, 2016
mitch r.
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Placed an order for the larger arrangement and instead of more flowers I only got more greenery
Only 5 roses were in the arrangement - I expected more since I paid more

Date of experience: February 18, 2016
Danny L.
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I would like more return customer benefits
February 18, 2016

I would like more return customer benefits. My order on Valentine's Day that I places on January 30th did not arrive until after 7pm.

Date of experience: February 18, 2016
Elaine M.
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Very pleased with your ordering process
February 18, 2016

Very pleased with your ordering process.

Date of experience: February 18, 2016
greg G.
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The flowers were not in good shape
February 18, 2016

The flowers were not in good shape. Some were dead

Date of experience: February 18, 2016
Jenn R.
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You should state the "service/handling" charges up front.

Date of experience: February 18, 2016
john C.
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The flowers didn't look as impressive as it was pictured on the website.

Date of experience: February 18, 2016
Joe V.
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Dry flowers
February 18, 2016

Dry flowers

Date of experience: February 18, 2016