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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sarah U.
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Great service!
February 19, 2016

Great service!

Date of experience: February 18, 2016
Josh B.
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Great experience and easy to find what you need
February 19, 2016

Great experience and easy to find what you need

Date of experience: February 18, 2016
Bruce M.
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Super ez to order...
February 19, 2016

Super ez to order...

Date of experience: February 18, 2016
DANIEL M.
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SUPER FAST AND EASY
February 19, 2016

SUPER FAST AND EASY
It took about ten minutes from start to finish to send an appropriate arrangement to a child in the hospital in Memphis from my desk in Dallas. The recipient texted me a picture that looked great and she was thrilled. It was a great experience.

Date of experience: February 18, 2016
Mark I.
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Website was easy to use
February 19, 2016

Website was easy to use.
Flowers were underwhelming compared to the photo on the website. Paid for expedited 4 hour delivery. Called to track delivery and 4 hour was not going to happen. The expediting fee was refunded and the flowers were delivered the same day. The Customer service agent I talked to when I called to track the order was helpful and provided good service.

Date of experience: February 18, 2016
Kyle K.
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Extremely pleased
February 19, 2016

Extremely pleased.

Date of experience: February 18, 2016
Cuong N.
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Quick and painless!
February 19, 2016

Quick and painless! Great price!
Requested delivery on Wed with extra cost. However, the flowers came on morning of Thurs.

Date of experience: February 18, 2016
Judith M.
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Very good
February 19, 2016

Very good.

Date of experience: February 18, 2016
Sarah B.
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I like that you made sure the customer was happy with the prices

Date of experience: February 18, 2016
Kim H.
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Thank you!
February 19, 2016

Thank you! Simple and easy.
Ordered white standing spray Item #BF190-11K. Not as many flowers as in photograph and we ordered the deluxe version. Chrysanthemums were bunched up as opposed to arranged and no Asiatic lilies at all. Still beautiful though and arrived on time. We thank you very much for that.

Date of experience: February 18, 2016
Ryan L.
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Absolutely terrible
February 19, 2016

Absolutely terrible. The florist did a terrible job not only with providing a bouquet worth what I paid but they were delivered over three hours late. Customers service from your website was completely unprofessional and the email service was non responsive. Will never order from this company again as they do not provide any quality in any of their departments to match the pricing.

Date of experience: February 18, 2016
Bill V.
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Basket was delivered elsewhere
February 19, 2016

Basket was delivered elsewhere. Did not see the product.

Date of experience: February 18, 2016
Thomas K.
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Great timing!
February 18, 2016

Great timing!

Date of experience: February 18, 2016
Stephanie A.
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Flowers were on time and abosolute beautiful!
February 18, 2016

Flowers were on time and abosolute beautiful!

Date of experience: February 18, 2016
Sue G.
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Thank you they are so pretty...
February 18, 2016

Thank you they are so pretty...And yes i would order from you again...THANKS

Date of experience: February 18, 2016
celene m.
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My husband was very pleased with his fruit basket for his birthday. There was a nice variety ad quantity of fresh fruit.

Date of experience: February 18, 2016
Diane O.
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They did a wonderful job
February 18, 2016

They did a wonderful job

Date of experience: February 18, 2016
Angelia O.
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Very easy and great variety of choises
February 18, 2016

Very easy and great variety of choises

Date of experience: February 18, 2016
Ann f.
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Customer service explained the up
February 18, 2016

Customer service explained the up- charge for the price due to florists used in area.
Flowers just delivered- friend texted the were."so pretty"

Date of experience: February 18, 2016
Patricia P.
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Flowers looked just like the photo beautiful thank you so very much

Date of experience: February 18, 2016