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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Naniece B.
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This was the first time I have utilized the service
February 19, 2016

This was the first time I have utilized the service. Thought I paid $119 for an Orchid arrangement. What was delivered was a bouquet with a couple of Orchids, lots of cheap white Lilies (person I sent this to does not like Lilies) and some red Roses I'm assuming were left over from last Sunday. To me it resembled a funeral spray. Very dissatisfied for the price paid and will not order from this company again.

Date of experience: February 19, 2016
William Q.
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It's very easy and convenient and I love it
February 19, 2016

It's very easy and convenient and I love it

Date of experience: February 19, 2016
Terry P.
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I paid extra for a certain delivery time
February 19, 2016

I paid extra for a certain delivery time. However, that did not happen but was refunded that charge. Recipient told me that the arrangement was beautiful and she was very happy with it.

Date of experience: February 19, 2016
Erika O.
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Easy website to search through
February 19, 2016

Easy website to search through.

Date of experience: February 19, 2016
David K.
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It is good
February 19, 2016

It is good. If the flowers and vase match the photo and the Premium Size I paid additional for, more business will be done for sure. Too many failed flower orders in my past, counting on this to be correct.

I have not see the flowers yet but I will continue to be a customer provided they match my order. I will know today.

Date of experience: February 19, 2016
Steve m.
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Were late with my delivery after the time was guaranteed and I payed extra for that the arrangement looked nothing like the picture from what I ordered

Date of experience: February 19, 2016
janet C.
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Quick and easy but very expensive
February 19, 2016

Quick and easy but very expensive

Date of experience: February 19, 2016
Ariana C.
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It was fast and easyIt was fast and easy
February 19, 2016

It was fast and easyIt was fast and easy

Date of experience: February 19, 2016
Alicia C.
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Thank you for the fast service
February 19, 2016

Thank you for the fast service.

Date of experience: February 19, 2016
Lori A.
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...
February 19, 2016

Date of experience: February 19, 2016
magali s.
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I am very satisfied with the service provided
February 19, 2016

I am very satisfied with the service provided

Date of experience: February 19, 2016
Tom R.
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Delivery was LATE
February 19, 2016

Delivery was LATE

Date of experience: February 19, 2016
Harriet S.
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This has been the very best on line shopping experience, ever! You have won me, away from that site with an "800" in the name, forever.

Date of experience: February 19, 2016
Kayte S.
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Very timely manner
February 19, 2016

Very timely manner

Date of experience: February 19, 2016
Scott E.
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The cost should be with the "handling" etc charge
February 19, 2016

The cost should be with the "handling" etc charge. To order something for $24.99 and have another $14.99 added to it, plus delivery plus tax makes a $25 purchase $50.
Florists always find a way to make it more expensive than you really want.

Date of experience: February 19, 2016
Maria L.
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I placed an order 2/18 and wasn't informed via text/call/email when the florist "attempted to deliver" the gift basket for my boss since he got into an accident. I called customer service, spoke with 3 people, and received $10 discount, waived same day fee, and assured me they would send it by morning. He received it at 12:40pm (a day later). I really don't want to go through this trouble again. The whole team pinched in from their OWN money to get it delivered the same day and did not get the satisfaction they paid for. It wasn't worth it.

Date of experience: February 19, 2016
Brooke E.
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It could have been better
February 19, 2016

It could have been better

Date of experience: February 19, 2016
SAM Z.
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Delivery a little expensive, but my friend love the flowers and glad she got them the same day I ordered them!

Date of experience: February 19, 2016
Diane P.
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Appreciated the super fast delivery
February 19, 2016

Appreciated the super fast delivery

Date of experience: February 19, 2016
Tevin S.
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Very much appreciated
February 19, 2016

Very much appreciated

Date of experience: February 19, 2016