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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mary k.
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First it didn't get delivered same day then it didn't get delivered till 5:20 the next day the flowers is disappointing everything was very disappointing

Date of experience: February 19, 2016
Kim H.
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Thank you!
February 20, 2016

Thank you! Very nice!

Date of experience: February 19, 2016
Marie C.
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Nice choice of arrangements
February 20, 2016

Nice choice of arrangements
Didn't actually see the flowers that were delivered, if they were as ordered, so I could not answer the question on products/services received.

Date of experience: February 19, 2016
Malissa Y.
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Quality of product was good
February 20, 2016

Quality of product was good. Delivery was 2 days early

Date of experience: February 19, 2016
tiffany j.
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None
February 20, 2016

None

Date of experience: February 19, 2016
Tony X.
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Quick easy really nice
February 20, 2016

Quick easy really nice

Date of experience: February 19, 2016
Gina L.
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I paid for 4 hour delivery and it did not arrive till the next day over 24 hours later. The flowers don't look like the ones on the website, if you would like me to have my daughter send you a picture of what she received I sure will. Smaller amount of flowers, not the same kind and the bow is just a big blob.
I did receive an email stating you would not charge me for the 4 hour delivery fee.
Gina Larson

Date of experience: February 19, 2016
Connie O.
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Sent flowers to my daughter in law and she loves them. Very pretty and fragrant.

Date of experience: February 19, 2016
Robert M.
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Love it!
February 20, 2016

Love it!

Date of experience: February 19, 2016
Keith J.
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I paid for expedited delivery, which stated delivery would take place before 12:00pm PST. The flowers did not arrive until nearly 12:50pm PST. Luckily, the person I was gifting these to was still there. But I am thoroughly disappointed that these were not delivered before 12:00pm PST.

I would appreciate a refund of fee for expediting the flower delivery.

Date of experience: February 19, 2016
Nic Y.
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Satisfied Customer
February 19, 2016

Satisfied Customer.

Date of experience: February 19, 2016
Josie B.
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Fantastic so easy at such a distressing time
February 19, 2016

Fantastic so easy at such a distressing time - thank you

My mom received them and it gave me peace of mind she knew I was thinking of her - just so easy when you are miles and miles from home.

Date of experience: February 19, 2016
Mr B.
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I liked everything except the popup at the end
February 19, 2016

I liked everything except the popup at the end. If I had not caught it, I would have been paying another $35 for a magazine I have no interest in. That's just not good business... It is a good way to loose follow up business however.

Date of experience: February 19, 2016
Meg S.
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Ordering was easy
February 19, 2016

Ordering was easy. Delivery was quick. Flowers were beautiful.

Date of experience: February 19, 2016
steve g.
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Great experience, just what I ordered
February 19, 2016

Great experience, just what I ordered.

Date of experience: February 19, 2016
JoAnne C.
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Only problem is I could not change delivery zip to *******

Date of experience: February 19, 2016
Randy A.
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The flowers came from Stein
February 19, 2016

The flowers came from Stein. The arrangement was exceptionally well done. It was one of the best that I have seen. I felt that this is the type of value that should be standard in the industry. I know that my wife will love them. The driver was a nice guy, too!

Date of experience: February 19, 2016
Janice A.
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Not much to say
February 19, 2016

Not much to say. Place the order online. No hiccups. Went smoothly

Date of experience: February 19, 2016
YJ E.
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Item did not look like picture online
February 19, 2016

Item did not look like picture online

Date of experience: February 19, 2016
Helen S.
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The best on-line deal I have found
February 19, 2016

The best on-line deal I have found.

Date of experience: February 19, 2016